Manager, Payment Partnerships

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This role combines process improvement expertise with relationship management to drive operational excellence across payment partnerships. The professional leads cross-functional projects, analyzes partnership performance, and maintains external relationships to ensure flexibility and goodwill. The role emphasizes tactical execution—including partner onboarding and risk management—alongside strategic relationship cultivation for optimized partnership processes.

Job Description:

Essential Responsibilities:

• Execute plans to build and maintain partnerships with key payment entities.
• Build rapport with operational stakeholders at partner organizations.
• Manage contracts and agreements under senior guidance.
• Partner with product and marketing teams to roll out new partnership-driven initiatives.
• Analyze partner performance data to identify areas of improvement or new opportunities.
• Track regulatory updates and competitive developments that could impact partnerships.
• Report progress on partnerships to senior leadership regularly.
• Lead internal teams in resolving partnership-related challenges.
• Collaborate with stakeholders to ensure alignment on project timelines and deliverables.
• Identify incremental opportunities for partnership expansion.

Minimum Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

3+ years of experience in credit and loan operations, underwriting, or related financial services

Demonstrated experience with partner onboarding processes and third-party risk management frameworks

Proven track record in process improvement, automation implementation, or operational streamlining initiatives

Strong relationship management skills with external partners, vendors, or clients

Experience with payment processing systems, fintech partnerships, or financial technology platforms

Background in project management with cross-functional teams

Analytical mindset with ability to interpret partnership performance metrics and identify optimization opportunities

Experience with compliance requirements in financial services partnerships

Subsidiary:

PayPal

Travel Percent:

0

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills an