Non-Retail Certified Pharmacy Technician - Intake (Amber Specialty Pharmacy)
Amber Specialty PharmacyAbout the role
Additional Considerations (if any):
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At Amber Specialty Pharmacy, our commitment to patient care is unmatched. Enjoy fulfillment in a career where you have the opportunity to make a positive impact on patients with complex and chronic conditions.
Seeking to hire a Certified Pharmacy Technician.
Monday-Friday (NO WEEKENDS!)
Hours: 8 a.m. - 5 p.m. CST
Wages: Hourly $21.00 to $24.00
Six paid holidays
Must pass post-offer, pre-employment drug background tests as allowed by state, federal, local ordinance, statutes and licensing/accreditation requirements.
Amber Specialty Pharmacy
Job Title: Dedicated Patient Access Technician Intake
Department: Operations
FLSA: Non-Exempt
General Functions:
Responsible for new patient intake, benefits investigation, initiating prior authorizations, and navigating patient access for an assigned product program. Responsible for the day-to-day customer service activities and support of assigned clients and customers. Provides excellent customer service to all interactions.
Reporting Relations
Reports to: Program Management Lead
Direct Reports: None
Primary Duties and Responsibilities:
Responsible for routing all incoming documentation for new patients, refills, and additional documentation for Specialty and Infusion pharmacies per product program requirements.
Responsible for prescription entry, requesting new prescriptions, and clarifications from prescribers as supervised by a pharmacist.
Must be able to complete benefits investigation, including prior authorization and medical vs pharmacy determination. The individual must also meet all payer documentation, including Medicare Certificates of Medical Necessity and DME Information Forms.
Responsible for navigating and troubleshooting all aspects of patient access to all patients within a dedicated product program.
Explains all Company programs and services to Referral sources and provider’s office staff regarding what to expect with Company services, contents of shipments, and patient rights.
Acts as a liaison between Company, insurance, Pharma, co-pay assistance sources, and provider’s
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