Administrative Specialist

Title: Administrative Specialist

Employee Classification: Administrative Specialist

Campus: University of North Texas - Health Science Center

Division: HSC-Provost & Exec VP

Sub Division-Department: HSC-Texas Coll of Osteopathic Med

Department: HSC-Medical Education-300760

Job Location: Fort Worth

Salary: $17.00/hour

FTE: .500000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.   We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.   Learn more about the UNT System and how we live our values at www.UNTSystem.edu.  

Department Summary

Through innovative curricular designs, early clinical experiences, and mentorship, the department is focused on producing highly competent, caring, and compassionate Family Medicine physicians, helping reduce the shortage of primary care physicians in our Texas communities. Our multidisciplinary faculty manage the curriculum for Year 1 and 2 and specialty core rotations for Year 3.

Position Overview

The Department of Medical Education and Health Systems Science is seeking a highly organized and detail oriented Administrative Specialist to provide comprehensive operational, instructional, and technical support for the Patient Safety Certification Course. This role is integral to the successful delivery of the course across twelve (12) two week cohorts annually, including six (6) back to back cohorts, and supports approximately 220 third year medical students each academic year.

The Administrative Specialist works closely with the Course Director, faculty, Clinical Education, and external partners, including the Institute for Healthcare Improvement (IHI) and the Certification Board for Professionals in Patient Safety, to ensure seamless course delivery, certification compliance, and student success. This position requires strong written communication skills, advanced proficiency with Canvas and related instructional technologies, and the ability to manage multiple concurrent workflows in a fast paced academic environment.

Responsibilities include real time support during live class sessions; extensive pre cohort preparation; student onboarding and communication; coordination of certification exams, accommodations, and retake processes; attendance and compliance tracking; and post cohort grading and closeout activities. The role also involves regular consultation with IHI, scheduling and managing Zoom sessions, monitoring assignment and exam submissions, following up on missing documentation, updating learning management system content, and maintaining accurate academic and operational records.

This position requires a high level of initiative, attention to detail, and collaboration, as well as the flexibility to support time sensitive tasks, including limited evening or weekend responsibilities related to certification exam completion and posting.

Minimum Qualifications

Bachelor's degree or any equivalent combination of education and experience.

Knowledge, Skills and Abilities

• Exceptional customer service skills.
• Intermediate Microsoft Office skills.
• Knowledge of accounting/budgeting procedures.
• Ability to work under pressure, to adjust