Staff Technical Program Manager, Client Applications

About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We are seeking a Staff Technical Program Manager to join our dynamic team. In this role, you will lead programs driving client applications development, ensuring the successful launch of the Crunchyroll applications across multiple app stores. Reporting to the Program Management Organization, you will leverage your expertise in software program management and applications release management to lead the achievement of company strategic objectives.

• Manage multiple complex technical projects concurrently, focusing on client-side application development.
• Collaborate closely with cross-functional teams including Program Management, Product Management, Core Engineering, Quality, Infrastructure Engineering, and Product Design by promoting and evolving processes for synchronized delivery.
• Facilitate Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives to drive team accountability, transparency, and continuous improvement.
• Lead the planning and execution of high-impact programs and teams, overseeing progress on release plans across multiple engineering initiatives.
• Proactively identify and mitigate program risks, remove blockers, and seek leadership support early.
• Collaborate with multiple teams to identify and manage dependencies early, and work with stakeholders to address them effectively.
• Communicate program and initiative status to management effectively.

In the role of Staff Technical Program Manager, you will report to the Director of Technical Program Management.

We are considering applicants for the location of San Francisco.

About You

We get excited about candidates, like you, because...

• 12+ years of experience in technical program management, particularly in client applications or software development.
• Demonstrated experience leading large and complex programs delivering technical solutions across multiple project teams.
• Collaborative approach in defining short-term and long-term technical strategies.
• Strong background in software development processes and Agile SDLC.
• Ability to navigate contending product and technical priorities, identifying options and trade-offs.
• Proficiency in defining outcomes, creating plans, qualifying success, mitigating risks, and communicating with multiple team members.
• Experience in designing and implementing cross-functional process changes.
• Excellent verbal and written communication skills, with the ability to convey technical information to non-technical audiences effectively.
• Quick learner, innovative, proactive, flexible, and adaptable.
• Bachelor's degree in Computer Science, Engineering, or related technical field
• Prior experience in a software development role is a plus.
• Experience with Roku devices is a plus.

About the Team

The Client Engineering teams build and maintain our Crunchyroll apps to provide the best-in-class anime experience for our global audience. Our goal is to produce robust applications that deliver content to delight and engage our audiences, partners, and team members. We embody Crunchyroll's collaborative spirit and work with multiple teams to engineer scalable solutions that can be shared across all client platforms.

The Program Management Organization is a distributed team responsible for coordinating initiatives for Crunchyroll. We work to standardize Agile methodologies for the organization, evangelize process improvements, and lead cross-team communications. With a focus on innovation and collaboration, the team works tirelessly to deliver exceptional results and maintain Crunchyroll's position as a leading provider of anime and manga content worldwide.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care