Senior Technical Product & Solutions Marketing Manager

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:

• Help build a world-class technical product marketing function by delivering technical marketing content for ServiceNow’s App Engine Workflow solutions
• Assist in the development of Now Platform App Engine implementation methodologies to meet partner and customer stakeholder needs
• Define and execute technical product marketing deliverables including but not limited to technical marketing collateral, videos, demos, sales enablement trainings, presentations, sales tools, marketing events and campaigns
• Work with appropriate teams to create content to help internal, partner, and customer ecosystems understand the business applications of Now Platform App Engine
• Develop cool and compelling killer content, including short videos, blogs, webinars and field enablement programs, all aligned to the core value proposition and messaging for ServiceNow’s App Engine Workflow solution offerings
• Lead technical product marketing programs and manage the cross-functional implementation of the plan such that sales teams, field marketing and partner organizations are properly informed about all technical and thought leadership content
• Partner with product management, product line sales, solution consulting, and product marketing to achieve a shared understanding of ServiceNow’s App Engine Workflow markets and desired product direction for ServiceNow
• Present technical marketing content to internal and external audiences, including ServiceNow’s Knowledge Conference and industry tradeshows
• Engage customers, partners and analysts in online communities and social media, leveraging your technical marketing and thought leadership content

Qualifications

To be successful in this role you have:

• 12+ years of experience in technical product marketing, sales engineering, product management, solution consulting or solution architecture delivering complex software solutions to market.
• Strong background in no/low-code development platforms
• Proven technical and marketing skills, including the ability to customize solutions, facilitate product demonstrations and effectively communicate ServiceNow value propositions and key differentiators
• Ability to quickly understand new technology through instruction and self-training
• Strong people development skills, including coaching and mentoring for technical roles
• Executive level presence and experience presenting to executive-level audiences
• Fluency in third party integrations using web services, JDBC, and file-based parsers
• Functional comprehension of SQL and database concepts
• Fluency in JavaScript, HTML and libraries/frameworks such AngularJS and Bootstrap
• Experience with Elastic cloud, (Big Data, IoT and other emerging technologies a plus
• Hands-on Experience with the ServiceNow Platform
• Familiarity with ServiceNow’s Flow Designer and how this is leveraged to build automated workflows
• Strong technical experience across solutions and industry vertices.
• Demonstrated ability to learn new technologies such as Camtasia, ScreenFlow or DemoEasel
• Ver