Training and Compliance Coordinator - Bilingual Required - The ARCHES Project

The ARCHES team is looking for a Bilingual Training and Compliance Coordinator to join their team! The Bilingual Training and Compliance Coordinator works for the ARCHES Project Long-Term Rental Assistance (LTRA) program, which serves an estimated 100 households receiving assistance. This position will develop and administer trainings to community groups and organizations in an attempt to increase building capacity for LTRA recipients. They will also offer technical assistant to small and culturally diverse groups in the program service area. This is a grant-funded position located at the ARCHES Project and is renewable based on the continuation of project funding.

Candidates must submit application by 8/26/2024 in order to be considered for first round interviews.

MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

• High school Diploma or GED.

• Two years of related social service experience.

• Experience working with contracts is required.

• Equivalent combination of education and experience may be accepted.

CERTIFICATES, LICENSES, REGISTRATIONS

• Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required

• Candidate must pass a comprehensive MWVCAA background screening prior to employment.

• Basic Life Support/First Aid Certification is required within first 30 days of hire.

• Candidate must pass pre-employment and random drug/alcohol screenings.

KNOWLEDGE, SKILLS, AND ABILITES

• Basic proficiencies in computers, and MS Office products, database software and web tools.

• Must possess excellent planning, organization and time management skills.

• Ability to interact and network with groups of diverse cultures and backgrounds.

• Ability to effectively communicate both orally and in written form.

• Bilingual English-Spanish skills are required.

• To qualify as bilingual, staff must pass a bilingual exam demonstrating fluent speaking, reading, and writing in English and Spanish. Required bilingual staff will receive a pay differential based on language test results.

ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

• Provides training for community groups regarding the LTRA program and building program capacity.

• Develops training geared toward various small and culturally-specific organizations in order to educate on LTRA procedures and regulations.

• Gives technical support as requested to groups and program participants.

• Organizes and reports program outcomes for Agency and community use.

• Maintains up-to-date information on LTRA regulations, client rights and responsibilities.

SUPERVISORY RESPONSIBILITIES

There are no supervisory duties in this position.

PHYSICAL AND MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Specific vision abilities required by this job include close vision and ability to adjust focus. Frequently required to hear and speak.

• Frequently lift up to 25 pounds. Occasionally lift up to 50 pounds.

• Manual dexterity for handling computers, devices and office equipment.

• Occasional driving in all weather conditions to sites in Polk and Marion Counties.

• Maintains calm disposition when clients or others may become escalated. 

• Regulates emotions and handles pressures of frequent demands for attention, time, and work tasks.

• Regulates emotions during interactions with escalated clients and staff.