Sr. Project Manager/Program Manager (SSA)

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, drive to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and positively impact our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and practical solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts is seeking a Sr. Project Manager/Program Manager who will support several projects or programs at a federal agency. The position is located in Woodlawn, MD. The qualified candidate should have strong analytical, problem-solving, and communication skills with sharp attention to detail. The candidate is responsible for successfully delivering multiple projects/programs concurrently with an agile mindset. The PM/PGM leads and coordinates a project team’s overall performance while providing the project’s scope on time and within budget.

Responsibilities:

• Work with stakeholders and subject matter experts to determine, define, and document project scope, milestones, work tasks, dependencies, timelines, and objectives.

• Estimate resources needed to reach objectives and manage resource deadlines in an effective and efficient manner.
• Track project costs, including FTE resource utilization, to track success in meeting ROI estimates.
• Develop multiple detailed project schedules and work plans.
• Provide consistent project updates to various stakeholders about strategy, adjustments, progress, hurdles, and timelines.
• Ensure that stakeholders execute proper contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
• Utilize industry best practices, techniques, and standards throughout project execution.
• Monitor progress and adjust the plan as needed.
• Measure project performance to identify areas for improvement.
• Lead communication efforts to ensure stakeholders are having effective meetings, making timely progress, disseminating appropriate information, and training affected parties appropriately.
• Lead escalation efforts when a plan is off track.
• Produce monthly Executive dashboard reports on tracked projects. Communicate challenges, missed deadlines, progress toward a goal, plan deviation or modification, and lessons learned.
• Ensure that projects have appropriate documentation production assigned to the relevant stakeholders.
• Ensure the post-mortem report includes rating the project's success or failure and lessons learned.
• As priorities and schedule allow, you may be asked to participate actively in a project.
• Contribute to implementing, anchoring, and enhancing new agile-based project management framework
• Execute projects utilizing an agile-based project management framework and standards
• Manage the project’s overall scope, timeline, budget, resources, communications, risks, issues, key performance indicators, and change management (both project and business)
• Manage multiple projects concurrently
• Provide transparent and accessible tracking and reporting on the project’s status and progress
• Other duties as assigned

Location: This role is remote within the United States, supporting EST working hours.

Requirements

• A bachelor's degree in the project management field from an accredited 4-year university

• 5+ years’ experience in Agile Scrum and Kanban methodologies
• 5+ years’ experience in Waterfall project methodology
• 5+ years’ experience delivering IT-related projects
• Project Management and Agile certifications, such as Project Management Professional (PMP), are strongly preferred

• Ability to work under pressure and meet deadlines, with excellent time management skills
• Excellent communication and presentation skills
• Strong Leadership skills and ability to influence and lead while driving projects to delivery
• Recent experience with any federal government, preferred SSA (Social Security Administration) agency experience.

Clearance:

• Must be able to obtain Public Trust Security Clearance

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and buildi