Chief Information & Technology Officer

The Mission

At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief.

The Team

Everyone at Christian Care Ministry is in agreement with our Statement of Faith, which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.

The Job

The Chief Information Officer (CIO) is responsible for developing and overseeing all strategic and operational technical requirements for Christian Care Ministry (CCM) and its products/programs. The CIO works with the executive team to support CCM’s vision and growth through the use of technological resources. The CIO will provide leadership to employees in the IT department and sub-departments to attain the company’s strategic goals established in the company’s strategic plan.

Education and/or Experience

• Bachelor’s degree in IT-related field with 15+ years of management and strategic experience in the IT field OR Master’s degree in IT related field with at least 10 years of experience in the IT field required
• Prior senior leadership experience in a healthcare payer organization/industry required
• Significant experience in and knowledge of all facets of IT; including systems applications, database administration, financial/billing systems, networks, telecommunications, computer hardware and software, etc.

Essential Job Duties & Responsibilities

IT Strategy Leadership

• Establish the company’s technical vision and lead all aspects of the company’s technological development in support of the company’s strategic plan
• Act as a good steward of Christian Care Ministry's resources; develop and ensure control of IT departmental budgets in alignment with the organization’s financial objectives
• Lead cost-benefit and ROI analyses to determine which platforms and solutions fit CCM needs
• Bring solutions-oriented guidance to the organization’s leadership on how best to apply technology and processes to resolve business problems or improve operations
• Develop and sustain high-quality relationships with the executive leadership team
• Identify risks, opportunities, priorities, issues, and strategic challenges for the organization and strategize appropriate solutions in collaboration with business partners
• Cast vision for, and lead the development and/or deployment of, modern technology solutions
• Be accountable for setting the technology direction and aligning with business objectives

IT Infrastructure & Systems Leadership

• Oversee the development and implementation of the CCM’s technical environment, support new infrastructure rollouts, and define and implement the DevOps process -- including management of the configuration of off-the-shelf software, custom software releases, and other technical operations
• Understand how to strike a balance between in-house development and commercial off the shelf software (COTS) applications.
• Work in a consultative fashion with other department heads as an advisor of technologies that may improve their efficiency and effectiveness
• Stay up to date on all technology advancements and risks that may impact the organization; proactively provide direction to mitigate future technology-related risks, and ensure systems can deliver future operational needs
• Explore how market and industry changes will influence and challenge the whole organization. Conduct research and case studies on leading edge technologies and make determinations on the probability of implementation
• Champion digital/technical transformation through effective change management principles and customer-centered design
• Take responsibility for disaster planning, risk mitigation, and disaster preparedness

IT Staff Leadership

• Committed to engaging and supporting the business on using information technology to support business initiatives
• Continually coach and mentor IT team members to reach their potential; champion the mindset of putting customer needs first, and drive a high-performing team committed to delivering excellence, emphasizing Ideal Team Player™ virtues—Humble, Hungry, and Smart (Emotionally Intelligent)
• Own overall responsibility for leadi