Parts Counter Associate

For over 80 years, The Cavender Auto Family has proudly served communities across Texas and Oklahoma. With 16 dealerships and over 2,300 employees, we’ve built our reputation on honesty, integrity, and community involvement. At Cavender Toyota, we focus on creating a great experience for our customers—and an even better one for our team.

We’re looking for a Parts Counter Associate who has basic automotive knowledge, strong customer service skills, and a desire to learn. If you enjoy working with people, have an interest in automotive parts or systems, and want to build a long-term career in a dealership environment, this could be a great opportunity for you.

Why Work at Cavender Toyota:

• Hourly plus commission (40 hours per week)

• Medical, Dental & Vision Insurance

• Pet Insurance

• Paid Time Off

• Paid Maternity & Paternity Leave

• Company-paid $10,000 life insurance policy

• Employee discounts on vehicles, service, and parts

• Ongoing training and professional development opportunities

What You’ll Be Doing:

• Assist customers, service technicians, and wholesale accounts with parts inquiries and orders

• Learn to identify parts, pricing, and availability using dealership systems

• Answer phone calls and respond to online and website inquiries in a professional manner

• Bill parts to Repair Orders (ROs) with accuracy and attention to detail

• Support inventory tasks such as stocking, returns, and organization

• Help process warranty parts and core returns

• Work closely with service, sales, and accounting teams

• Keep the parts counter clean, organized, and customer-friendly

Who Will Succeed in This Role:

• Someone with automotive knowledge or hands-on experience (auto parts store, dealership, or automotive shop experience)

• A person with customer service or sales experience who enjoys helping people

• Someone who is organized, reliable, and detail-oriented

• A quick learner who is comfortable in a fast-paced environment

• A team player with a positive attitude and strong work ethic

• Someone looking to build a career in the automotive industry—not just a job

What You’ll Need:

• High School Diploma or GED required

• Previous automotive parts experience not required—training provided

• Strong communication and time management skills

• Basic computer skills; dealership or CDK experience is a plus but not required

• Valid driver’s license and clean driving record