Manager, Business Intelligence & Finance (Project Hire)
Universal Orlando ResortAbout the role
JOB SUMMARY:
The Manager, Merchandise Business Intelligence and Finance is responsible for designing, delivering, and sustaining finance and commercial reporting, planning, and analytics capabilities that support executive decision-making across Finance, Merchandising, and Supply Chain. This role plays a critical part in establishing standardized KPIs, aligned financial planning models, and trusted data foundations, while driving adoption of modern business intelligence and cloud-based analytics platforms.
The Manager partners closely with Finance, Technology, Product Development, Planning, and Supply Chain teams to ensure consistent metrics, integrated financial and operational plans, and high-quality reporting solutions that enable performance management and strategic insights.
MAJOR RESPONSIBILITIES:
- KPI Framework & Performance Reporting
- Define and maintain a common KPI and metric catalog for Finance, Merchandising, and Supply Chain (e.g., sales, cost, margin, inventory, turns), including clear definitions, calculation logic, and data ownership.
- Align metric definitions and reporting rules across Finance, commercial teams, and operations to ensure consistency across executive, finance, and operational reporting.
- Identify and standardize core reporting packs (e.g., GM&R, executive dashboards, finance reviews) enabled by modern analytics platforms and systems – PowerBI, Snowflake, Oracle.
- Partner with stakeholders to ensure KPIs and reports address priority business questions and performance management needs.
- Data Model, Integration & Governance
- Work with data and technology teams to define the data model required for finance and commercial analytics, including subject areas, key facts, and dimensions.
- Help define and document systems of record / source of truth for financial and commercial data and how data flows into reporting and analytics platforms.
- Support data quality controls, exception reporting, and issue resolution in partnership with data owners and IT teams.
- Contribute to data governance practices related to financial and commercial measures.
- Reporting & Analytics Solutions
- Facilitate the design and delivery of standard dashboards and reports for Finance, executive leadership, and key commercial stakeholders.
- Validate report layouts, calculations, and content with end users to ensure accuracy, clarity, and usability.
- Lead or support user acceptance testing (UAT) for finance and executive reports, including reconciliation and business sign-off.
- Drive expanded use of business intelligence and advanced analytics leveraging systems and tools such as PowerBI, Oracle, Snowflake, Azure, and related cloud-based data platforms.
- Financial Planning & Forecasting
- Map current financial planning and forecasting processes (Business Plan, Latest Estimate, Forecasts) and support the design of the future-state financial planning framework.
- Align financial planning calendars, versions, and scenarios with commercial and operational cycles, collaborating closely with Planning and Supply Chain partners.
- Define how financial plans reconcile with merchandise, inventory, and operational plans at agreed levels of detail.
- Support Finance leadership with scenario analysis, performance drivers, and plan vs. actual insights.
- Project & Delivery Management
- Manage analytics and reporting initiatives using Agile delivery or other project management methods, including backlog management, sprint planning, and stakeholder communication.
- Coordinate with PMO, technology partners, and business stakeholders to manage timelines, dependencies, and risks.
- Ensure clear documentation, communication, and alignment across workstreams.
- Change Management, Training & Adoption
- Develop training materials, job aids, and reference documentation for Finance and business users related to new reports, analytics tools, and performance management processes.
- Support the redesign of meeting cadences, review decks, and templates (e.g., monthly business reviews) to fully leverage new reporting capabilities.
- Monitor adoption, gather feedback, and maintain a prioritized backlog of enhancements and refinements.
- Act as a change champion to improve data literacy and analytics maturity across Finance and Commercial teams.
- Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and team member involvement activities.
- Perform other duties as assigned.
EDUCATION:
- Bachelor’s degree in Industrial Engi
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