Senior System Administrator
RWEAbout the role
RWE Clean Energy, LLC
To start as soon as possible, full time, permanent
The Senior System Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values. Supports the operations of all RWE power generating assets in the Americas to assure we minimize downtime which is crucial for our ability to maintain control.
Role Responsibilities:
- Maintain the lifecycle of systems, patching, compliance and capacity planning in the OT environment.
- Installs, monitors and manages Windows, Virtualized (VMWare), or Unix/Linux server infrastructure.
- Lead internal project initiatives and work closely with Project Managers to understand deliverables and meet delivery deadlines.
- Performs installations, patches, upgrades, capacity planning and performance tuning, through approved change management mechanisms.
- Manages incident tickets to resolution, within SLA and to approved documented standards.
- Investigate root cause of system failures and propose corrective actions to prevent future occurrence.
- Work within a global team reporting into a regional lead and work closely with other technical teams supporting the Windows server fleet.
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
- Travel to sites to perform upgrades and necessary maintenance when needed
- Perform help desk tasks in creation, maintenance and completion.
- Participate in the design, execution and risk mitigation regarding vulnerability assessments, and security/regulatory audits.
- Participate in the creation of enterprise security documentation (policies, programs, standards, baselines, guidelines, procedures and metric/key performance reporting).
- Perform the deployment, integration and configuration of security solutions and of enhancements to existing information/operational technology in accordance with standard best practice procedures and enterprise security policy.
- Assist subject matter experts on compliance standards and application of associated requirements
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
- Respond to Tier 2/3 problems / incident support requests
- Ensures all corporate processes are adhered to ensuring changes to the Enterprise Service infrastructure are fully documented following the best practice principles of ITIL.
- Provide technical leadership to others across the organization
- Following process documentation to complete scheduled tasks
- Documenting operational processes and solutions in the knowledge base and other information repositories
- Continued evolution and learning of the environment and infrastructure
Job Requirements and Experiences:
- Minimum 3 years’ work experience. B.S. in Computer Science, MIS, or a related degree can substitute
- College Degree and certifications preferred.
- At least 3 years’ work experience in the following:
- System administration experience
- OT experience
- Managing Windows patches using a centralized patch management software
- System security configurations for Windows, Unix, and/or Linux systems
- Active Directory and Group Policy Management
- Design and Deploying Virtual and Physical computers/servers
- Have a record of accomplishment of identifying and delivering operational improvements, both technical and process
- Certified Systems Engineer preferred
- Experience with configuring laptops, servers, workstations, operating systems and applications.
- Familiar with VMware technologies
- Ability to self-learn new applications/techn
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