Circuit Design & Documentation (CD&D) Technician
ManTechAbout the role
Secure our Nation, Ignite your Future
Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you’ll help protect our national security by providing enterprise IT support for one of our most critical customers in the Intelligence Community.
As we embark on a transformational journey with our customer where high operational availability is vital and service excellence is the norm, you will be rewarded with meaningful and purposeful work, shaping the success of a new program, and gaining experiences to advance your career.
ManTech is seeking a motivated, career and customer-oriented Circuit Design and Documentation (CD&D) Technician to join our Engineering team for a program that supports a variety of customer IT requirements with a focus on providing productive and collaborative computer workspace (new or renovated) to support dynamic mission requirements.
Responsibilities include, but are not limited to:
Plan, design, install, maintain, monitor, analyze, troubleshoot, modify, and support network communications systems to provide maximum performance and availability.
Plan, design, implement, and support local and wide area networks (LANs/WANs) in the areas of Internet connectivity, capacity planning, routing, switching, server load balancing, network security, and wireless.
Solve complex problems; take a broad perspective to identify innovative solutions.
Work independently, with guidance in only the most complex situations.
May lead teams or projects with moderate resource requirements, risk, and/or complexity.
Leading others to solve complex problems; uses analytical thinking, tools, and judgement to identify innovative solutions.
Ensuring accurate documentation of cabling infrastructure and enterprise networks.
Supporting installation teams by providing comprehensive run lists and cabling plans.
Creating circuit documentation in support of customer funded projects.
Building inventories and maintaining accurate information as it pertains to network components, circuits, routers, switches, racks, etc.
Lending expertise and institutional knowledge to improve the overall excellence of the team by developing the creation of Knowledge Articles, Work Instructions, SOPs, etc.
Creating briefings and providing weekly and/or monthly status reports.
Coordinating and prioritizing multiple tasks simultaneously.
Identifying opportunities to automate processes and increase efficiency.
Meeting contractual performance criteria.
Flexibility to support 24x7 operations; may need to work extended hours during critical peaks and be available to meet last minute requests.
Local travel may be required between customers buildings.
Basic Qualifications:
Ability to build and maintain constructive relationships among customers, stakeholders, technical teams, and contractors across the customer base.
Ability to interface with individuals at all levels of the organization both verbally and in writing.
Ability to select components based on cost and space limitations.
Ability to work with schematic capture tools.
Ability to support activities to improve the overall excellence of the team by supporting the creation of Knowledge Articles, Work Instructions, SOPs, etc.
Ability to work in a fast-paced environment with tight deadlines.
Demonstrated ability to thrive and succeed in a challenging environment.
Demonstrated problem solving skills.
Knowledge of component and transmission medium compatibility and interconnection.
Proficiency in the use of MS Office product suite (PowerPoint, Excel, Word, SharePoint.)
Prior experience with cable testers and Auto-cad
BA/BS and seven 2+ years of experience, or a combination of education and work experience equivalent to 6+ years.
Hours of Coverage:
Individual shift may vary, but you core hours will need to be covered, from 9:00 a.m. – 3:00 p.m.
Support may be required outside of core hours based on customer & mission needs.
Preferred Qualifications:
ITIL® v4 Foundation, or higher, certification.
Experience with ServiceNow ITSM, ITMB, ITAM, ITOM.
Expertise or certifications with a computer language, system, or technology.
Prior experience leading a team.
IAT Level III certification.
Security Clearance
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