Lounge Service Assistant

About Crenn Dining Group

At Crenn, we are guided by our values of humanity, sustainability, artistry and equity. We create culinary experiences that challenge convention with a planet first mindset. Seeking to keep these values at the forefront of everything we do, we are committed to inclusion at all stages in our operation, from the purveyors we work with to the team we hire. We are an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

About Bar Crenn

Bar Crenn, opened by Chef Dominique Crenn in 2018, has been newly transformed to be modeled after a Japanese listening bar. The intimate and elegant design of the bar is intended to inspire conversation and community. Host to Le Comptoir Crenn (1 Michelin star), where changing menus are cooked live in front of only six guests and are inspired by daily produce and seafood. The dining room at Bar Crenn also offers Lounge seating with light and luxurious small bites, both savory and sweet. The menu lends itself to unique pairings with wine, spirits and cocktails.

Full Time/Part Time Available

Location: Bar Crenn

Wage Range: $23- $27 per hour plus tips

Reports to: Director of Mixology

Benefits (for full-time employees):

Competitive PTO

401K with generous company match

Health/Dental/Vision insurance

Dining Discounts

Wellness/Education/Uniform Benefits

Employee Assistance Program (EAP)

Team Trips to Blue Belle Farm

Main Roles

The Service Assistant ensures that guests have a pleasant and memorable dining experience. They are the first and last face the guests interact with and will be their “go-to” person throughout their experience. The Service Assistant eloquently introduces the concept of the wine bar and philosophy of Crenn, and will educate themselves on the dietary restrictions and celebrations of their guests. The Service Assistant also acts as a liaison between the culinary team and server assistants to make sure the ballet of food and service are properly executed. The Service Assistant will be an integral part of the overall Crenn team, and may be called upon to help execute service at Atelier Crenn, the sister restaurant of Bar Crenn. 

Qualities required:

• Strong food and wine knowledge
• 2-5 years of experience in hospitality or customer service
• 1 or more years of luxury or Michelin experience preferred
• Knowledge of relevant software programs like Toast, Sevenrooms, Tock
• Skilled in time management and multitasking
• Strong and efficient communication skills to efficiently communicate with BOH/FOH
• Drive revenue through salesmanship
• A sociable, open, attentive and positive personality, with the ability to maintain composure
• Demonstrated ability lead a small team
• Self determined deliver quality service and motivate others

Culture/Values:

• Reflect the Crenn Mission Statement and reflect the Crenn Values. 
• Represent Atelier Crenn and Bar Crenn professionally through your personal appearance, communication, and respect for others. 
• Take responsibility for maintaining a clean, neat, and orderly work environment. Use equipment, supplies, and other materials with a focused effort to reduce waste and increase safety.
• Demonstrate ownership of job responsibilities through focus, determination, and attention to detail with the goal of elevating the guest experience in every interaction.
• Act with integrity, honesty and knowledge, working towards achieving personal fulfillment rather than public attention.
• Demonstrate a good attitude by working collaboratively with colleagues to identif