Scheduled Weekly Hours:

40

 

Schedule:

Monday-Friday (8:00am-5:00pm)

 

Pay Range Minimum:

$51,000.00

 

Education We're Looking for:

Minimum of a Bachelor Degree (dependent upon experience) (Required)

 

Certifications We're Looking For:

Drivers License (Valid) - USA, Qualified Professional (QP) - Monarch-DSM, Registered Nurse (RN) - State Board of Nursing

 

Experience We're Looking For:

Experience working directly with individuals with behavioral health conditions | 1-4 years (Dependent Upon Education - see Job Description) | Required

  

Additional Details:

This is a mobile position.

Candidate must have a Bachelor’s degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area, or licensure as a Registered Nurse (RN)

Candidate must also meet North Carolina’s definition of a Qualified Professional per 10A-NCAC 27G .0104

A Qualified Professional (10A NCAC 27G .0104) must have one of the following:

• Bachelor degree (non Human Services) with 4 years Full time OR 8 years Part time applicable experience required

• Bachelor degree (Human Services) with 2 years Full time OR 4 years Part time applicable experience required

• Master degree (Human Services) with 1 year Full time OR 2 years Part time applicable experience required

 

Job Description Summary:

The primary responsibilities of the care manager is to plan, coordinate, track, and monitor care to individuals to achieve the key goals of the BH I/DD Tailored Plan.

 

What You'll Do:

•    Actively engages with individuals receiving care management services through assessment, care coordination, health promotion, and comprehensive transitional care up to inform the Care Plan.   
•    Adheres to all deadlines as outlined by the service definition.  Demonstrate knowledge of and comply with all agency policies/procedures and service definition.
•    Assists the individual supported to direct the planning process/plan development, to the extent desired by the individual, with emphasis on the person’s choice.  Provide education regarding services to all parties involved in the care and support of the individual.
•    Coordinates care team meetings with the individual, family, and paid or unpaid supports identified in the person’s life.
•    Coordinates appropriate referrals to community resources and empowers individuals to be responsible for their own healthcare and personal needs.  Referrals will include, but are not limited to, linking with supports for behavioral health, physical health, and Social Determinants of Health (SDOH) needs.  
•    Manages transitions of care for people transitioning from one clinical setting to another as outlined in the service definition. 
•    Communicates effectively with individuals utilizing person-centered practices such as motivational interviewing, person-centered thinking, and trauma informed care.  Communicates effectively with external stakeholders such as providers, MCOs, other natural support as needed.
•    Establishes collaborative relationships with community stakeholders within the assigned geographical region to improve resource linkage. 
•    Identifies and provides emergency crisis response as necessary and following agency policies related to crisis.  Participation in agency on-call structure may be required. 
•    Review data to identify and determine appropriateness for services, which includes monitoring utilization, reporting, clinical measurement data and compliance issues. 
•    Maintain trainings as required and requested. 
•    Complete all other relevant responsibilities as assigned by the supervisor. 
•    Driving and travel may be required

 

Benefits:

We offer a competitive and flexible total rewards package designed to support the diverse needs of our team members. In addition to base compensation, eligible employees have access to a range of customizable benefits and perks, which may include comprehensive health coverage, retirement plans, professional development support, and more. Specific offerings are tailored to the role, employment type, and location. We look forward to discussing the details of your personalized compensation and benefits package—and what matters most to you—during the interview process.

 

Make a Difference in Someone’s Life!

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, inte