Employment Status:

Variable / Flex

Shift:

Day (United States of America)

Facility:

1229 3rd St SW - Roanoke

Requisition Number:

R152439 Medical Office Technician - Community Care Clinic - Flex/PRN (Open)

How You’ll Help Transform Healthcare:

The Medical Office Technician provides day to day staffing in an outpatient clinic setting, both clinically and administratively, depending on the need of the practice. Accountable for performing all responsibilities of the Healthcare Administrative Associate as well as clinical assistant responsibilities as appropriate based on training, education, and competency. Provides support for clinical and medical staff in the delivery of quality medical care.

Community Care is a hybrid practice, blending elements of an urgent care with those of a family medicine clinic.  Most patients are seen by appointment with some walk-in capability.  The clinic is open Monday-Friday, 8:00am to 5:30pm.  ​

• Creates a positive experience for our patients by welcoming and assisting the patient as they move throughout the clinic.

• Performs HAA job duties, as detailed in the HAA job description.

• Performs Clinical Assistant job duties, as detailed in the Clinical Assistant job description.

• Performs waived and other testing inhouse based upon equipment available, documented training and competency.

• Must be able to maintain laboratory without supervision.

• Obtains patient specimen using appropriate equipment and technique.

• Verifies patient identification and order ensuring accuracy. 

• Reviews pertinent patient history associated with blood draws.

• Assess most appropriate blood draw site, selecting gauge needle, site preparation and appropriate pressure after venipuncture.

• Observes safety regulations and universal precautions in collection, processing, and disposal of laboratory specimens.

• Prepares samples for transport to reference laboratories ensuring all specimens are properly labeled and order matches specimen.

• Reports abnormal or critical results to the appropriate physician/ACP or clinical team member.

• Cleaning, maintaining, performing QC's and calibrating laboratory equipment within the practice and as appropriate to education and training. Reports equipment malfunctions to the practice manager or designee.  Maintains required COLA and CLIA documents.

• Maintains neat, clean and well stocked work area; assist with ordering, dating, and sorting laboratory supplies.

• Order laboratory supplies from appropriate sources, as needed.

• Participates in training of clinical staff, x-ray technicians and physicians/ACPs in basic office laboratory procedures.

• Assists nursing personnel in patient care and transport to/from examination rooms, laboratory, x-ray and waiting area.

• Maintains competency in all areas of responsibility, in part, by reviewing new and revised guidelines, procedures and policies.

• Acquires and maintain knowledge of current regulatory standards and assist with conformance of standards.

What We Require:

Education: High school diploma or equivalent required.
Experience: N/A
Licensure, certification, and/or registration: Velocity Care will require employee to obtain federal drug screen collector credential and federal breath alcohol technician certification within 6 months of hire.

Life Support: AHA BLS-HCP required within first 90 days of hire.
Other Minimum Qualifications: Effective interpersonal, communication, and team-work skills required. Must have keen attention to detail, superb dexterity and eye-hand coordination. Must be organized and self-motivated. Must become proficient in use of electronic medical record, clinical and clerical office procedures and equipment. Clerical, medical terminology knowledge preferred.

This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Recruiter:

JAMIE RATLIFF

Recruiter Email:

jsratliff@carilionclinic.org

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color,  religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a