(USA) Senior Manager, Supply Chain Management

Position Summary...

What you'll do...

Manages end-to-end supply chain processes and ensures merchandise flow through the distribution network and fulfillment centers by directing resolutions and responding to escalations of daily issues ; analyzing data from multiple stakeholders to streamline and improve network efficiencies; providing data for the supplier compliance process flow; researching and analyzing root cause of daily and escalated exceptions concerning shipping, receiving, inventory, and return related issues; conducting performance reviews of merchandising department, distribution centers , and suppliers. Oversees relationships with external parties by serving as the main point of contact for external partners ; communicating expectations and agreements to external partners; consolidating and communicating relevant findings and information to external stakeholders; leading audit processes to ensure external partners comply with company standards and agreements; utilizing quarterly scorecards to measure and correct performance ; and assisting senior leadership with the selection of service providers. Improves supply chain execution by approving a flow path channel from supplier to store to best fit sales, in-stock, and profit metrics; collaborating between supply chain stakeholders to ensure sales, in-stock, inventory, profitability, and strategy goals are achieved; tracking the movement and arrival of goods across the supply chain; presenting recommendations to address conflicting goals; identifying order exceptions, disruptions, and supply chain constraints that will impact supply chain execution; and developing and coordinating a resolution. Drives field-level direction and provides guidance for the execution of operations by supervising the liaison for the field; communicating operational expectations to suppliers and transporters; addressing performance related issues with stakeholders. Directs supply chain flow process improvement efforts by contributing to the design, development, and delivery of new ways of working between supply chain stakeholders; prioritizing product flow plan objectives; ensuring flow plans are achievable; managing the correction of errors processes and feedback loops; identifying areas of opportunity to improve service levels; supporting the use of end-to-end costing methodology and lean concepts; providing cost recommendations to reduce process waste, and provide opportunities for cost reductions and process efficiencies; and reviewing and analyzing the impact and benefits to internal processes. Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and promoting a belonging mindset in the workplace. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction toothers in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting community outreach events. Respect the Individual: Demonstrates and encourages respect for all; builds a high-performing team; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace where all associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer/member experience for all; identifies, attracts, and retains the best team members. Respect the Individual: Creates a discipline and focus around developing talent, through feedback, coaching, me