Senior Business Analyst, Plasma

The Opportunity

Digital products contribute to the successful digital transformation of CSL by supporting the definition of a companywide digital experience strategy and ensuring its successful execution. Applying our technology, the team focuses on the development of engaging experiences for customers, patients, donors, and employees.

In collaboration with teams from I&T, the Senior Business analyst is responsible for business and technical evaluation of product features that enable the organizations' business processes to be aligned with strategy. We are looking for the analyst to elicit requirements, dependencies, understand the big picture and work with the Product Owner, development team, designers, and testers to prioritize solutions. You will be also responsible for documentation and maintenance of the product features, functionalities, test scenarios and test cases. Empowered to make choices within their respective job area, the Sr. Business analyst contributes to enterprise application standards, strategies, and plans. They also serve as the "content authority" for the solution/product they are responsible for.

Representing the interests of all relevant partners, the analyst creates user stories, epics, and solutions for the product backlog (a prioritized set of features) to deliver a whole, valuable solution/product to improve over time. In collaboration with relevant teams, the solutions/products will be architected according to identified business capability needs and enterprise technology standards/processes.

You will learn and keep an eye on methodologies that could improve Plasma Digital Products & Services. They work collaboratively across I&T and departments to achieve strategic initiatives and ensure value-driven outcomes.

The Role

• This role is accountable for the oversight, delivery, and maintenance of solutions within their core domain but will also have the capability to provide business systems analysis across multiple solutions. Partner with PO, Sr. Manager, and partners to understand, prioritize, and translate business requirements across mobile, web, innovation, and integration areas in the Plasma ecosystem.
• Eliciting requirements and developing acceptance criteria and requirements in user stories, through analysis, process flows, and flow diagrams in Jira and Confluence. Responsible for maintenance, upkeep, quality, and accuracy of requirements.
• Engage with partners and influence project decisions; assess the risks of different solutions and prioritize competing business demands. Understand critical aspects of each solution, including data models, high-level technical setup, workflows, and business processes.
• Collaborate with Developers to ensure accurate design and implementation of business/system requirements. Collaborate with testers to ensure support and comprehensive requirements-based testing is achieved via test case generation and UAT test case documentation.
• Collaborate with Project Manager/Scrum Master to ensure team objectives are met. Participate in team scrum activities and ensure delivery milestones are on track from requirements and testing perspective.
• Guide the design of the target solution and applying third parties to co-create system designs (architectural specifications, diagrams and charts, functional documents).
• Contribute to the creation of roadmaps of prioritized future capabilities for their solution/product domain. Manage lifecycle management activities of solution/product following enterprise application processes and non-functional roadmaps.
• Leverage direct and indirect IT resources to manage the solution/product, meeting the agreed requirements within timescales while adhering to necessary governance and controls.
• Prepare activity and progress reports regarding applications, product milestones, and project activities for your responsibilities.
• Ensure training and compliance with appropriate regulatory guidelines, cQMS, security guidelines, and I&T procedures. Ensure preparation of training materials and user manuals through collaboration with internal IT resources, third parties or partners.
• Manage vendor resources along with Sr. Manager and PO through service management. Ensure vendor/indirect IT resources are on-track to deliver, meet with the agreed requirements within timescales and constraints.
• Collaborate with team members for solution/product release plans, status updates and issue reporting. Champion cross-collaboration across integrated teams.

Your Skills & Experience

Education

• Bachelor's degree or equivalent education and/or experience concentrated in IT, Engineering or Science.

Experience

• 7+ years IT experience, including specific experience in business analysis and/or product management.
• Pharma