Strategic Partner Manager, Payments: Cash App & Afterpay

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

Job Description

The Global Payments Partnerships team leads commercialization and business development for our commerce payment products,  Cash App Pay and Afterpay. Our ambitious team develops go-to-market strategy for our commercial products, builds effective relationships with the largest players in the payments, finance, and technology industries, and drives critical results across the business. We are looking for an experienced partnerships manager to own our relationships with a select list of our biggest and most strategically important partners. 

The Strategic Partner Manager will work closely with our executive leadership team to manage and grow existing partnerships that represent the biggest upside opportunities for our business globally. You’ll define the strategy for the partners in your book, and partner directly with cross-functional team members (Product, Sales, Marketing, Finance, Legal, Engineering) to execute on that strategy. You will own primary responsibility for the performance of your partners, and deliver revenue that will have a massive impact on our core business.

The ideal candidate will have an understanding of the economics of the payments space and deep knowledge of the payments ecosystem. This individual should also have an understanding of what will be needed to properly resource a partner strategy, and work with stakeholders to develop a plan for ensuring the success of a partner. A deep sense of ownership, drive, entrepreneurship, creativity and a strong track record of establishing strong partner relationships are essential.

You will:

• Develop strategy: Create and implement an overarching plan and strategy for maximizing the effectiveness of a partnership, in terms of driving profitable business impact and product distribution at scale. 

• Build relationships: Establish strong rapport with partners at every level (executive to working groups, across functions) to influence their decision-making and advance our goals.

• Design scalable programs: Build and project manage a partnership program that both achieves our goals while meeting partners’ objectives, scaling across internal and external teams and across global regions. 

• Commercialize payment products: Lead commercialization of new products and features by refining and executing our channel partner distribution strategy. Lead end-to-end partner negotiations to deliver maximum distribution of our payments products, including upsell and cross-sell of new products and features. 

• Lead cross-functional initiatives: Establish yourself as the go-to commercial voice for our partnership strategy and most strategic partners. Provide critical market feedback to improve our product. Drive efficiencies and improvements that accelerate business impact.

Qualifications

• 6+ years of business development or partner management experience, preferably at an innovative payments company. 

• A demonstrated track record of success managing channel partnership programs, ideally in payments or fintech. 

• Proven ability to build C-suite relationships and navigate external organizations both to identify internal champions and to influence decision makers. You are an expert negotiator with a strong understanding of commercial contracts and complex negotiating dynamics that may be simultaneously cooperative and competitive.

• A hunger to tackle complicated and impactful business problems.

• A scrappy and humble mindset to work autonomously. You roll up your sleeves to get things done.

• Sharp problem solving and communication skills. You’re a killer partner manager and strategic thinker who comes armed to intern