Medical Assistant II Ambulatory Services

Franciscan Health Crown Point

12750 S Francis Dr Crown Point, Indiana 46307

At Franciscan, our Medical Assistant are critical for supporting a variety of clinical duties for multiple ambulatory clinics. This role assists providers and staff in coordinating patient care, scheduling appointments, executing physician orders for lab testing, entering information in electronic medical record system, and functions as a liaison between patients, coworkers, and providers.

WHO WE ARE
Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana and Illinois. Franciscan is known for our mission of caring. Our values of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients.

With 12 hospital ministries, Franciscan Health is one of the largest Catholic health care organizations in the Midwest. Franciscan Health includes over 1,000 employed physicians and advanced practice providers. Franciscan providers enjoy a team approach to care. Of our 260+ locations, many are nationally recognized Centers of Health Care Excellence.

WHAT YOU CAN EXPECT

• Schedule: 7:45 AM–6:15 PM (Mon–Fri)

• Every third Saturday: 7:45 AM–4:15 PM

• Four 10‑hour shifts weekly; on Saturday rotation weeks: three 10‑hour shifts + one 8‑hour Saturday

• Closed most major holidays (open Christmas Eve 8–2 PM; New Year’s Day 8–4 PM)

• Occupational health experience preferred; family practice/urgent care acceptable

• Drug screening and phlebotomy experience a plus

• Perform pre‑employment physicals, DOT/non‑DOT exams, workers’ comp visits, and drug screens

• Support HealtheACCESS primary care services

• Room patients, take vitals, obtain histories, document in EMR

• Administer vaccines, injections, medications

• Perform phlebotomy and point‑of‑care testing

• Complete medication reconciliation under RN/Provider supervision

• Communicate with patients and staff via phone, messaging, and in person

• Handle prior authorizations, referrals, prescriptions, refills, and sample medications

• Professional development opportunities

• Enhanced benefits package with experience‑based pay

• Patient‑focused care across diverse outpatient settings

QUALIFICATIONS

• Required High School Diploma/GED

• Required Program Medical Assisting

• In lieu of program, 5 years of medical assistant experience-Required

• Basic Life Support Program (BLS) - American Heart Association- within 90 days of hire

• For an MA, you must have one of the following certifications within 6 months of hire:  Registered Medical Assistant (RMA) – American Allied Health or  Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA) or  Medical Assistant (RMA) – American Medical Technologists (AMT) or  Registered Medical Assistant (RMA) – American Registry of Medical Assistants or   Nationally Registered Certified Medical Assistant (NRCMA) – National Association for Health Professionals (NAHP) or National Certified Medical Assistant (NCMA) – National Center for Competency Testing (NCCT) or Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association (NHA) or Certified Clinical Medical Assistant (CCMA) - National Performance Specialists (NPS)

TRAVEL IS REQUIRED:

Never or Rarely

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.