Sales & Catering Administrator - Sheraton Indianapolis City Centre

Key Responsibilities

• Provide administrative and clerical support to the Sales & Catering team to ensure efficient daily operations
• Serve as a professional point of contact for client inquiries, phone calls, and internal requests
• Assist with proposal preparation, contracts, correspondence, and client follow-up
• Support group room block management, including block setup, maintenance, and monitoring of pickup
• Assist with coordination of internal meetings, site inspections, sales initiatives, and client visits
• Maintain accurate records, files, and sales databases in accordance with brand and hotel standards
• Collaborate with Revenue Management, Reservations, Events, and Operations teams to ensure seamless execution
• Uphold Sheraton service standards while delivering exceptional customer service to both internal and external partners

Qualifications

• 1+ year of administrative experience, preferably in hospitality, sales, or events
• Experience or familiarity with group room blocks or hotel reservations systems a plus
• Experience with Lightspeed and Marriott CI a plus
• Proficiency in Microsoft Office Suite and database management systems
• Strong verbal and written communication skills
• Excellent organizational skills with strong attention to detail
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Team-oriented mindset with a positive, service-focused attitude
• Training will be provided on hotel systems, brand standards, and departmental processes to support success and career growth

Qualifications

Position Overview

The Sales & Catering Administrative Assistant provides essential administrative and operational support to the Sales & Catering department. This role partners closely with Sales Managers, Catering Managers, and hotel leadership to support revenue-generating initiatives, client engagement, and system accuracy.

This position is ideal for an organized, motivated professional who enjoys a fast-paced hospitality environment and is interested in building a long-term career in hotel sales, catering, or events within the Remington Hospitality portfolio.