Digital Retail and Social Media Specialist

Description

Join Cooper Aerobics as a Digital Retail and Social Media Specialist at The Coop, where we offer Cooper apparel, active ware, boutique clothing and accessories, fitness and nutritional products. This position will liaison between our brick and mortar and e-commerce retail teams, including our sellable social media channels. 

Schedule: 30+ hours a week, onsite work for the first 90 days, with the possibility of a hybrid schedule thereafter.

• 40% Boutique Discount
• Access to Cooperized Kidz childcare

About Cooper Aerobics

Cooper Aerobics has been helping improve the quality and quantity of millions of lives through prevention since 1970. We inspire individuals to make good health a habit to live longer, healthier and more productive lives through our products and services.

• Cooper Clinic’s comprehensive physical exam gives patients an in-depth picture of their health and an action plan to improve it.
• Cooper Fitness Center is the fitness center of choice for members that belong to a healthy-living community, not just a gym.
• Cooper Spa helps bring life back in balance through relaxation and renewal services.
• Cooper Hotel & Conference Center provides guests easy access to all that Cooper Aerobics has to offer.
• Cooper Complete is a pure, potent vitamin and supplement line scientifically proven to improve well-being.
• Cooper Wellness Strategies takes the Cooper philosophies for individuals and transforms them to improve the physical and fiscal health of a company and its workforce.

Get Cooperized™

Essential Duties and Responsibilities:

· Represent our amazing brand per brand guidelines across all platforms, including brick & mortar, e-comm, social media channels and digital marketing platforms.

 · Implement social media strategy by creating, managing and posting original and engaging photo + video content across multiple social platforms including Facebook, Instagram, Tik-Tok and Pinterest to boost sales and elevate our brand.

 · Use scheduler to pre-arrange and post on social media.

 · Graphic design promotions, specials, social media and other various projects.

 · Manage and update The Coop's Website, thecoopdallas.com, using Shopify.

 · Liaison with brick and mortar team to ensure consistency across channels.

 · Develop, launch and manage new campaigns that promote The Coop online and in-store events, promos, and product launches.

 · Cultivate client relationships and provide exceptional customer service to drive sales with digital clients.

 · Educate and assist customers in finding /  purchasing merchandise.

 · Handle customer inquiries and resolve any issues or complaints.

 · Be a team player and perform additional duties as needed.

 · Attend departmental and company-wide meetings.

 · Fill in for other program functions when necessary.

 · Perform any other duties and responsibilities that may be required.

 · Uphold the COOPER CARES mission statement and attributes.

Requirements

· High school diploma or equivalent

· Working knowledge of Shopify, CapCut, Canva, Facebook, Instagram, Pinterest, content creation and digital formats

· Online community management and customer service skills to strike a balance between publicity and stimulating direct discussion with potential and actual customers

· Proficiency in monitoring and tracking KPIs and formulating reports with insights and actions

· Strong customer service skills with the ability to build rapport with customers

· Excellent phone etiquette, written and communication skills

· Strong organizational and time management skills to prioritize tasks effectively and efficiently

· Ability to understand and achieve goals and targets independently aided by the guidance of leaders

· Ability to comprehend the brand's demographic and direction

· A proactive, positive attitude and willingness to take initiative

· Ability to collaborate and work as part of a team

· Logical and analytical thinking skills

· A strong interest in fashion as well as other fields such as the arts, photography and film.

What we provide:

· A culture focused on improving the quality and quantity of peoples’ lives

· Competitive pay

· Complimentary Cooper Fitness Membership for you and your spouse

· 401(k) matching

· Health benefits

· Generous holidays - including your birthday!

· Discounts on Cooper Complete supplements, The Coop (pro shop and boutique),