Traffic Ops Mgr Sr

Title: Traffic Ops Mgr Sr

State Role Title: Prog Admin Manager III

Hiring Range: $84,858 - $137,895

Pay Band: 6

Agency: VA Dept of Transportation

Location: Traffic Management Center

Agency Website: www.virginiadot.org/jobs

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Transportation (VDOT) Hampton Roads District is seeking a Traffic Operations Manager Senior at the Hampton Roads Traffic Management Center. As the Traffic Operations Manager Senior, you will Provide leadership, direction and management for assigned operational programs and staff. Ensure all operations are conducted in compliance with established policies, procedures, laws and regulations. Develop and administer budgets and strategic plans, and monitor to achieve organizational objectives.

Collaborative Problem Solving

Apply thorough understanding of transportation issues, sound public policy and business expertise to resolve complex transportation issues and problems which cut across multiple areas. Identify and work through potential issues that may hamper or impair success of
established transportation programs or projects and studies under development. Exercise flexibility, initiative, innovation and collaborative influence to resolve transportation issues while
considering all aspects of the project and customer perspectives.

Policies and Procedures

Develop and implement procedures, processes and best practices.
Recommend new initiatives to improve operations.

Traffic and SSP Operations

Lead, plan and direct activities of TOC facility; manage VDOT and contract personnel and activities; coordinate with project engineers, traffic engineers and other staff to facilitate congestion and incident management and improve overall transportation network efficiency; coordinate traffic operation requirements for the express lane network; oversee performance of the advanced traffic management system (ATMS) software; participate in the development and execution of emergency plans; lead TOC and SSP operations during severe weather and emergency operations; oversee the TOC maintenance manager activities to identify, analyze and resolve intelligent transportation systems (ITS) device and system malfunctions that affect TOC operations; coordinate with staff members to resolve customer service center inquires, as necessary.

Budget Development

Develop, maintain and monitor budgets for assigned program areas. Analyze, track and approve costs and ensure expenditures are within allocations. Work with others to research and resolve discrepancies.

Coordination and Communication

Engage in management level interaction and coordination with public safety, law enforcement, transportation and emergency management representatives at the local, state, regional and federal levels to ensure that incident and emergency management goals are achieved; oversee the coordination of special events as it relates to the provision of resources, operational assistance and traffic management activities during planned special events; compile
and oversee the compilation of performance measures and applicable reports regarding Operations Center activities.

Financial and Contract Management

Develop and maintain the TOC budget and review expenditures; manage the contract through which the services of TOC controllers and SSP patrollers are obtained.

Strategic Planning

Develop, implement and manage strategic plans for assigned program areas. Establish operational objectives related to performance metrics. Assess operational performance and initiate correction action as needed.

Technical Guidance

Provide technical guidance and direction on programs to a wide variety of stakeholders internal and external to VDOT. Resolve issues by applying knowledge of policies, procedures, standards
and principles. Respond to customer requests for service. In coordination with stakeholders facilitate creative solutions to complex issues.

Teamwork and Representation

Represent VDOT on internal and external committees, taskforces, or other meetings. Present a positive image in representing VDOT's position in assigned areas.

Communication

Build and maintain strong partnerships with a variety of stakeholders internal and external