Jobs and Careers

Senior Software Engineer, Platform / Core Services

Remote, United States, United StatesRemotefull_timeVerifiedPosted 11 Mar 2024

About the role

Why Charlie Health?

Young people across the nation are grappling with a mental health crisis characterized by escalating rates of depression, anxiety, trauma, substance use disorders, and suicide. Individuals who seek support are met by geographical and financial barriers, driving increased urgency for a new approach to behavioral health treatment.

At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our treatment programs combine curated peer groups, individual therapy, and family therapy into personalized, evidence-based treatment plans to provide long-term healing from home. By prioritizing connections among young people with shared mental health experiences and goals, Charlie Health fosters sustainable healing and achieves industry-leading clinical outcomes, with over 90% of our clients seeing improvement in their most severe mental health symptoms.

Every member of the Charlie Health team is fueled by an unwavering passion for our mission. If you share this commitment, we invite you to join us in making a tangible impact on the mental health landscape.

About the Role

As a senior engineer on Charlie Health’s platform team, you will develop the core services that power Charlie Health. You and your team will develop services and shared libraries that systematically improve Charlie Health’s ability to deliver high-quality care. Specifically, you will work on problems such as:

Enabling our system to support new care programs and treatment offerings
Improving the ways we communicate with our clients and their guardians
Optimizing business processes through event driven architecture and workflow orchestration
Personalizing the client experience by developing shared identity context

You’ll thrive here if you’re energized by impact, have a high quality bar, take an iterative approach to software engineering, and are a willing and helping partner to the broader engineering organization.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way.

Responsibilities

Develop and maintain our shared services and libraries
Monitor, tune, and improve application performance
Define and evangelize our target architecture
Rollout improvements to existing services owned by other teams
Define and promote best practices across the engineering organization
Accelerate developer velocity by identifying and abstracting common functionality

Qualifications

5+ years experience as a software engineer working on distributed systems
Expert knowledge developing scalable services in Python
Expertise developing event-driven architecture
Experience designing and implementing RESTful APIs
Outstanding debugging, critical thinking, and interpersonal skills
Experience writing effective unit and integration tests
In-depth knowledge of SQL and relational databases
Familiarity with a cloud ecosystem such as AWS, GCP, or Azure (AWS preferred)
Ability to make important technical tradeoff decisions with cross team implications
Please note: candidates located within 75 minutes' commuting distance of our NYC office must abide by our hybrid policy (4 days in office, 1 day remote)

Charlie Health does not provide visa sponsorship. #LI-Remote

90-Day Plan

In your first 90 days at Charlie Health, we anticipate you might:

Create new services and modify our existing system to support new clinical products
Identify and fix bottlenecks our systems will experience at 2-10x current scale
Develop libraries to handle cross-cutting concerns such as audit logging, access control, and asynchronous communication