Director, Executive Search Sourcing

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

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Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

We are looking for a passionate and dynamic leader that will continue evolving the Global Executive Search Sourcing strategy, team and function to the next level through a results oriented, hands-on approach.

As a leader of the Global Talent Intel, Sourcing & Engagement (IS&E) team reporting into the Senior Director, Global Talent IS&E, you will help define, develop and implement the strategy and methodology for identifying and improving where and how we attract executive level talent and operate as an expert voice on external executive talent market/landscape analysis to inform the TA and business leaders.

Responsibilities:

• Build, evolve and execute executive search sourcing strategies to deliver top leadership talent to ServiceNow both on-demand/against active reqs as well as proactively identifying, qualifying, building and maintaining long-term relationships with leadership talent globally
• Build framework and functional framework that rivals top retained recruitment firms practices and is grounded in competitive talent market intelligence and research
• Lead with data by developing organizational KPIs, metrics, reporting and data analytics to track progress, drive decisions and determine success for their respective domains
• Create and drive strategies always with a lens towards ensuring an equitable hiring process and increasing diversity and representation of underrepresented talent throughout the executive search pipeline
• Develop a strong partnership with the executive recruiting leadership team to execute the global strategy and evolving priorities and build a sustainable and scalable partnership model
• Lead a team of executive search sourcers, identifying opportunities for process and strategy improvement to drive consistency in delivery and elevated experience for hiring leaders and recruiting partners
• Occasionally serve as sourcing partner to exec search leadership and/or other TALT members (inclusive of SVP, Global Talent Acquisition) on critical and/or confidential hiring needs

Qualifications

To be successful in this role you have:

• Approximately 10+ years (or equivalent experience) in Talent Acquisition
• 5+ years of experience in executive search role within large, global organizations with experience supporting C-Suite and/or C-Suite
• 5+ years of in-house, corporate recruiting experience 
• Experience leading TA professionals with responsibility for performance feedback and hiring
• Deep knowledge and experience with proactive sourcing for executive-level talent, including demonstrated experience building pipeline strategies
• Experience working with and/or for retained executive search firms with demonstrated understanding of best-in-class executive search processes and practices
• Demonstrated experience establishing processes, frameworks and/or procedures around recruiting excellence
• Strong project management experience
• Demonstrated experience building partnerships with key stakeholders to advance corporate and/or functional wide strategies and initiatives

Additional Information

ServiceNow is an Equal Employment Opportunity Employer