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Patient Service Representative I Med Ctr
Advocate Aurora HealthGreen Bay, United Statespart_timeVerifiedPosted 1 Jul 2026
💰 $58,000/yr($38,000/yr – $58,000/yr)
About the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
0.5 FTE - Typical shifts are T/Th and every other Friday 7:15-3:45 or 8-4:30.
No weekends or recognized holidays.
Pay Range:
$19.80 - $29.70Major Responsibilities:- Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient responsibility as identified in the pre-registration process.
- Completes the registration process on walk-in patients, verifies and/or updates patient demographic and insurance information if changes or additions have occurred.
- Verifies insurance benefits, obtains/calculates patient responsibility and request payment. Communicates to patient the organization expectation of payment at time of service.
- Identifies patients in need of financial assistance and refers patients to Financial Advocate when necessary. Collaborates with Financial Advocate to coordinate patient’s financial resources and responsibilities including requesting patient to sign a Financial Obligation Form (FOF) or Advanced Beneficiary Notice (ABN) as needed
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