Information Systems Manager - Infrastructure

Salary Range: Please note that the typical hiring range is $92,000 - $104,000 annually. Job offers within the range are based on relevant job qualifications and pay equity.

JOB SUMMARY  

The Information Systems Manager – Infrastructure contributes to Medical Teams International’s calling by managing and maintaining global Information Systems processes and standards related to infrastructure. The role manages services provided to a global audience across multiple geographies, and focuses on core enabling infrastructure of information systems, including hosting and virtualization, storage, networking, directory services, security and end-point management. 

Medical Teams International Calling:   

Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.  

Medical Teams International holds strict child and vulnerable adult safeguarding principles and a zero-tolerance policy for misconduct related to sexual harassment, exploitation and abuse in the workplace and other places where the organization’s activities are rendered. Parallel to technical competence, recruitment & selection, hiring decisions will give due emphasis to assessing candidates’ eligibility, thorough background checks, police clearance, and professional reference check processes. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

Business and Information Systems Strategy 

• Implement tactical components of the global Information Systems strategy at an enterprise level. 
• Work with internal stakeholders to understand business needs. 
• Manage the development and implementation of Information Systems initiatives to support business strategy and needs. 

Vendor Management 

• Provide strategic vendor management advice and contract development processes to Director, Information Systems, department leaders, country office leadership and others as needed. 
• Review service provider performance.   
• Identify and confirm performance problems and notify contract managers. 

Architecture 

• Define infrastructure strategy including cloud strategy, virtualization strategy, cybersecurity strategy, networking and internet connectivity strategy, and hardware. 
• Provide input and consultation on application strategy, collaboration and communication tools, vendor and supplier relationships to Director of Information Systems, department leads, country office leadership and others as needed 
• Implements solutions consistent within current context of overall architecture. 

Budget Management 

• Participate in developing Information Systems budgets.   
• Track and manage Infrastructure expenses to stay within budget. 
• Provide high-quality services at optimal cost to internal customers.  
• Measure service performance and implement improvements. 

Team Management 

• Meet regularly with team and individual team members to gather work statuses, including work progress and obstacles.  
• Advise, guide, encourage, and provide constructive feedback.  
• Ensure work, information, ideas and technology flow freely across the organization. 
• Establish individual and team objectives aligned with business and organizational goals and strategies.  

 Other Duties: 

• Ensure the Safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Te