Digital Value Advisor Digitization Lead - Alpharetta- On-Site 3 Days a week

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

What you'll do:

As a Digital Value Advisor Program Manager (DVA PM) at SAP your primary responsibility will be to drive consistent value messaging across the Customer Value Journey via Digital Modalities. You will turn live sessions into digital repeatable formats, measure results and improve overall approach.

The key aspects of the Digital Value Advisor Program Manager role include the following:

• • Manage digital program governance, KPIs, and reporting dashboards to track business impact
  • Be responsible for roadmap and execution of digital value programs designed to reach and impact a broad set of customers
  • Identify opportunities to leverage emerging technologies, innovative services, tools, and templates (“Digital Modalities”) to continually improve outcomes
  • Partner with campaign management, business development, advisory and sales teams to design and launch scalable cohesive campaigns, journeys, and lifecycle programs, with an emphasis on value articulation as the red thread of the customer journey
  • Build frameworks for repeatable success, including playbooks, templates, and tools
    • Turn live sessions into repeatable digital formats (e.g., workshops → webinars, discovery → digital whiteboarding and/or self-assessments, etc.)
    • Enable field teams to self-serve with minimal digital advisor involvement
    • Enable key stakeholders to develop compelling business cases
  • Support A/B testing and digital optimization to improve engagement and outcomes
  • Serve as a central point of coordination for value-related digitazation initiatives along the Customer Value Journey

What you bring:

• 5+years of professional experience in digital program management, digital channels, or alternative distribution/engagement model building; this experience in a B2B context is a plus/preferred
• Senior-level analytical skills with an obsession for substantiating strategic ideals with data driven insights
• Action oriented, growth mindset and adaptability
• Ability to cut through ambiguity/unknow to quickly deliver meaningful outcomes that scale
• Strong program management, facilitation and stakeholder management abilities with experience in leading and shaping strategic initiatives
• Understanding of functionally relevant (HR, Finance, IT, etc.) business processes
• Excellent written and verbal communication skills are required
• English language fluency (written and verbal) is required
• Experience with technology landscapes and process/technology integration preferred. SAP technologies is a plus
• Bachelor’s degree; MBA a plus·

Meet your team:

You will be working with a diverse team of professionals who are experts in SAP solutions, end-to-end processes, deployment methodologies, and customer references. You will collaborate with cross-functional and cross-geo teams in complex matrix structures to deliver value to our customers. You’ll be part of a growth mindset culture where the team aims to bring out our best every day.