Resident Services Director

Overview

Presbyterian Homes & Services - St. Andrew's Village is seeking a Resident Services Director to join our team.

 

Specifics about this position:

• This is a full-time, hourly (non-exempt) position working onsite Monday - Friday.
• This position reports to the Campus Administrator.
• This position supervises the Receptionist team.

 

 

ABOUT THIS COMMUNITY

 

St. Andrew’s Village240 East AvenueMahtomedi, MN 55115St. Andrew’s Village lies in a quiet, residential neighborhood where deer and other wildlife share their habitat. This community brings vitality, comfort, and convenience together in perfect harmony. Neighboring St. Andrew’s Lutheran Church maintains an active partnership through creative programming.As an employee you can take advantage of a variety of amenities such as:- Off-street parking (heated parking available for a monthly fee)- Discounted employee meals- Free Fitness Center accessThis community offers the following care options: Assisted Living and  Assisted Living Memory Care

 

Responsibilities

The Resident Services Director is responsible for planning, implementing, and monitoring services for residents in Housing and Assisted Living consistent with regulations and established best practices.  This position will support residents through resident advocacy, service coordination, marketing and admission processes.  This position acts as a liaison between management and residents, and assists the Site Leader in campus operations.

 

The Resident Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality resident care while achieving short and long-term operational goals and objectives for the site.

Qualifications

• College degree in social work, gerontology, health care administration, human services or related field or equivalent experience.
• Experience in senior housing, service or health care related environment.
• Demonstrated knowledge and experience in resident service coordination, resident and family support systems, marketing and community outreach.
• Demonstrated knowledge of social community service delivery systems preferred.
• Demonstrated computer proficiency including Microsoft Office and other common computer programs.
• Demonstrated compatibility with PHS's mission and operating philosophies.
• Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

Pay Range

The estimated starting pay range for this role is $26.79 - $33.49 per hour. This good faith estimate is based upon PHS’s typical starting pay range for this role. Actual pay range depends upon many factors including each individual employee’s qualifications and market conditions and is subject to change.

Benefits

Full-time benefits-eligible employment begins at a minimum of 30 hours per week:

• Health, and dental, including applicable HSA & FSA
• Employer Contribution to HSA for eligible Health Plans
• Life insurance (AD&D)
• Retirement, with eligibility for an employer match
• Holiday pay and extended sick

 

Full and Part-time benefits-eligible employment working between 20-29 hours per week:

• Vision insurance
• Voluntary short-term & long-term disability
• Accident & hospitalization coverage
• Education assistance programs

 

All employees:

• Accrue PTO (Paid time off)
• Same-day pay
• Employee assistance program (EAP)
• College partnership educational discounts
• Access to Learn to Live Resources

About PHS

Based in St. Paul, Minnesota–Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage® and other community services. PHS is also co-owner of Genevive®, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults. An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to