Business Systems Analyst

The Opportunity

Join Adobe as a Business Systems Analyst in San Jose, CA, and join an experienced team! This role presents an opportunity to work closely with product managers, business operations, and engineering teams to build solutions using artificial intelligence aligned with our strategic goals. Your work will be essential in delivering flawless, world-class customer experiences at scale.

What you'll Do

· Lead requirements discovery, business analysis, and solution development for complex initiatives across Microsoft Dynamics 365, PROS CPQ, Salesforce.com, and related applications.

· Partner with various teams to identify business challenges, gather requirements, and translate them into scalable solution builds.

· Analyze complex business problems, evaluate solution options, and determine effective business and technical approaches.

· Serve as the primary liaison between business users and technical teams to ensure successful delivery and smooth operations.

· Facilitate workshops and solution reviews, driving alignment and influencing decisions in a cross-functional environment.

· Identify and drive process improvement, standardization, and automation opportunities to optimize Sales and Deal Desk workflows, improve operational efficiency, and enhance user experience.

What you need to succeed

· Bachelor’s Degree and 4+ years of product management experience required

equivalent Business analyst experience is required

· Demonstrated expertise in CRM setups on Microsoft Dynamics 365, Power Automate Platform, and Salesforce.com

· Hands-on configuration and tech-functional knowledge in PROS CPQ

· Self-starter with intellectual curiosity about emerging AI technologies, who thrives in ambiguous, fast-moving environments and proactively identify new AI use cases that drive competitive advantage

· Strong collaboration and communication skills

· Ability to introduce innovative ideas and industry guidelines

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

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