Senior Project Manager

OVERVIEW:

This role exists to lead key projects within the IRL (In Real Life) Programme; ensuring scope, plan and execution sets us to deliver our IRL strategy (which includes new store openings, wholesale partnerships and business optimisation) and its intended benefits.

They are a senior figure within a complex; multi-function, multi-specialism Programme team; with accountability for the leadership, management and successful delivery of a range of strategic change and value driven related projects; delivered simultaneously, concurrently and at pace.

Please note this is a hybrid role partially based in our New York City office. All candidates must be local or willing to relocate. You must also be authorized to work in the United States.

WHAT YOU'LL BE DOING:

Responsible for:

• Reporting to the Programme Manager, this role leads component projects within the IRL Programme and Retail strategy across People, Product, Finance, Merchandising, Supply Chain, Property, Retail Operations, Legal, Technology & Brand
• Scoping, defining & leading objectives; deliverables; work packages and tasks across multiple projects globally
• Planning, monitoring & delivering complex x-functional projects, simultaneously, from start to finish [from scoping & kick-offs to closure and BAU hand-off]
• Responsible for the integrity and stability of change and value driven projects; adapting for and supporting all constituent workstreams and delivery styles
• Maintaining and administering project plans, including the critical path; risks; issues; dependencies and budget [where needed]
• Supporting Programme Manager with project resource-planning; ensuring suitable and adequate resource and representation is assigned
• Responsible for leading and challenging Project Working Groups and stakeholders to deliver projects to plan
• Identifying, managing, mitigating and/or escalating project-level risks, whose impact threaten Retail, IRL programme or the wider business
• Reporting project progress against success metrics, to the Programme, stakeholders and business leadership through regular, accurate reporting
• Acting as the key point of contact for projects; liaising with functional leads; project managers, stakeholders, and operational colleagues
• Evaluating projects and facilitating PIRs; identifying lessons learned and executing plans to act on these in future with guidance from the Programme Manager
• Championing of the IRL Programme ambition and strategy; providing support, challenge, and relentless enthusiasm to deliver the best possible outcomes
• Showcasing projects as ‘what good looks like’ to the wider business; through utilizing the IRL Programme framework
• Championing continuous development; driving simplification & consistency for projects and programmes within GS [tools, processes, documentation, ways of working]

ACCOUNTABLE FOR:

• Ownership and management of projects; across programme and business; keeping activities aligned across all workstreams; ensuring on-time, to-budget delivery
• Realisation of all project outcomes and benefits, as defined by the IRL Programme
• Ownership of project objectives, deliverables, and framework [structure, delivery plan, incl. critical path; budget; RAID]
• Chairing project meetings, communicating progress regularly and providing accurate reporting to the Programme Manager
• Prompt & effective resolution of issues; assessment & management of risk [to projects and programme], seeking and recommending solutions to mitigate
• Accountability for project budget, where appropriate

WHAT YOU'LL NEED:

Essential Skills:

• Considerable experience of managing workstreams/projects within a dynamic and fast paced programme environment
• Change-native; with evidence of successfully delivering complex, x-functional projects as part of large-scale, transformational programmes of work 
• Experience designing, building & delivering complex projects, with high levels of business change; and sustainably embedding into BAU
• Experience in managing projects with multiple internal and external work streams
• Solution-orientated mindset with an ability to work accurately at pace and cope with ambiguity
• Effectively managed project budgets; owning & facilitating related decisions
• People-first mindset with vast experience in people management [matrix / ‘dotted line’]
• Proficient with office and project management software [MS Project]
• Proficient with project management methodologies such as PRINCE2 a