Director - Software Engineering - Trailhead

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We're looking for a highly technical leader who can drive technical projects and provide leadership for a group of engineers in an innovative and fast-paced environment. Our mission is to make it easy for customers and Trailblazers to succeed with Salesforce and adapt to the future of work. Our platform provides contextual, personalized content experiences that build skills, delight end users, and help them do their best work. We’re looking for a thoughtful leader with a background in software engineering who will help shape the way we operate and grow as a team. Explore our app, http://trailhead.salesforce.com, maybe even snag a few badges (we'd recommend the Agentblazer champion Trail). Bonus points if you download the Trailhead GO app from the App Store and earn the badge on mobile!

This engineering director will lead initiatives to build and expand core AI capabilities, including developing and maintaining foundational AI infrastructure and tooling for Trailhead and Trailblazer Community teams. They will also accelerate new innovation by delivering reusable services and integrating with Data Cloud. A key part of the role involves leveraging Trailhead's data to drive personalization and analytics for these products. This leader will provide expert AI guidance and foster collaboration within the Trailhead and Trailblazer Community teams. The overall goal is to drive product innovation and scale AI-driven experiences on Trailhead and the Trailblazer Community.

Responsibilities:

• Manage and develop a team of talented engineers

• Recruit, nurture and retain best-in-class talent

• Provide technical guidance, career development, and mentoring to team members

• Participate in cross-functional coordination, planning, and reviews with leads from other engineering teams

• Influence and compellingly communicate the vision to a wide variety of key stakeholders

• Build strong partnerships across disciplines, such as Design, Product, and Marketing

• Drive the execution and delivery of features by collaborating with many cross functional teams, architects, product owners and engineers

• Ensure teams have clear priorities and adequate resources

• Work effectively as part of a geographically distributed team
   

Required Skills:

• Experience with Lightning Components, Visualforce, Javascript, and HTML.

• Experience developing and maintaining foundational AI infrastructure and tooling for their teams.

• Experience with Ruby on Rails, Apex, REST/SOAP API.

• Experience with leading design and architect discussions.

• Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and participate in architecture designs.

• Experience with short release cycles, the full software lifecycle, and experience working on a product that’s been released for public consumption.

• Working experience in software engineering best practices including coding standards, code reviews, SCM, CI, build processes, testing, and operations  

• Experience with Agile development methodologies.

• Ability to lead, motivate and grow teams of developers in a challenging, dynamic, and global environment.

• Excellent oral and written communication skills.

• Ability to be nimble, proactive, and comfortable working with minimal specifications.