Marketing Plan & Ops Associate

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Job Description:

PayPal, Inc. seeks Marketing Plan & Ops Associate in San Jose, CA 

Job Duties: Innovate the PayPal customer experience and communication strategy, including content strategy performance and marketing best practices. Develop and test deliverables aimed at creating a personalized experience for PayPal customers, with the optimal customer journey towards increased engagement. Drive step change in performance through centralized optimization model, producing testing frameworks and playbooks. Deliver success against KPIs by executing on prioritized and planned initiatives and contributing to ECM roadmap. Participate in regular cadences evaluating touchpoint performance and identifying trends in delivery and yield. Support modern performance network and help enable the new technologies for performance marketing in service of consumer engagement across owned channel touchpoints, offers and segments. Prepare and deliver well-organized program read-outs, insights, and learnings on a regular basis. Telecommuting permitted – work can be performed from anywhere in the US.

Minimum Requirements: Bachelor’s degree, or foreign equivalent, in Computer Science or a related field plus five years of experience in the job offered Marketing Plan & Ops Associate, or a related occupation.

Special Skill Requirements:

1.            Marketing in e-commerce and fin-tech industry

2.            User acquisition strategy

3.            Lifecycle management operations

4.            Machine Learning or Artificial Intelligence

5.            Commonly used marketing channels: Email, push, onsite, and SMS

6.            Ability to set up marketing campaigns end to end

7.            Data driven campaign targeting management

8.            HTML / email template development

EOE, including disability/vets.

Additional Job Description:

Base salary: $178,110-185,300 per annum. 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m.

PayPal is committed to fair and equitable compensation practices. The total compensation for this position includes standard company benefits and is based on various factors including but not limited to relevant skills and experience.  Your recruiter can share more information about our total compensation package during the hiring process.

Must be legally authorized to work in the U.S. without sponsorship.

Subsidiary: