People Operations Support Specialist

Ready to make connectivity from space universally accessible, secure and actionable? Then you’ve come to the right place!

E-Space is bridging Earth and space to enable hyper-scaled deployments of Internet of Things (IoT) solutions and services. We are building a highly-advanced low Earth orbit (LEO) space system that will fundamentally change the design, economics, manufacturing and service delivery associated with traditional satellite and terrestrial IoT systems.

We’re intentional, we’re unapologetically curious and we’re 100% committed to innovate space-based communications and deliver actionable intelligence that will expand global economies, protect space and our planet and enhance our overall quality of life.

E-Space is growing rapidly and the People function is scaling with it. As headcount increases across multiple US states and international locations, we need dedicated operational ownership of the back-office HR infrastructure that makes everything else work.  This role owns the more complex, compliance-heavy domain: the systems and processes that sit underneath the employee experience and that need to be accurate, timely, and audit-ready.

This is a new role on the People team, based in Arlington, TX alongside our current People Operations Support Specialist. Together, the two roles form the operational backbone of the People function, each with a distinct remit. The specific portfolio for this role will include: benefits administration, payroll coordination, immigration, compliance reporting, compensation administration, and state agency management for leaves and payroll tax and workers compensation administration.

You will work closely with Finance, external counsel, and benefits and insurance brokers, and support the Head of People on benchmarking, reporting and compliance filings. You will not have a formal client-facing HR remit, as this is an operations and systems role, but you will need to be comfortable navigating complexity, managing competing deadlines, and building process in an environment that is still maturing.

1. Benefits Administration (25–30%)

• Administer employee benefits programs including new hire enrollment, qualifying life events, eligibility tracking, and corrections.
• Support employees with benefits questions and enrollment processes.
• Maintain accurate benefits data across all systems and carriers.
• Partner with brokers and carriers to resolve benefits-related issues and discrepancies.
• Lead open enrollment planning, execution, and employee communications.
• Support the Finance team to reconcile carrier invoices and coordinate payments.
1. Payroll Administration & State Agency Management (25–30%)
• Own payroll input preparation and coordination with Finance to ensure accurate, timely payroll processing across all US entities.
• Manage state agency correspondence including unemployment claims (EDD, TWC), employment verification requests, and responses to state-initiated inquiries.
• Maintain accurate records of payroll changes, adjustments, and history.
• Identify and resolve payroll discrepancies in partnership with Finance and the HRIS.
1. Compliance Reporting & Documentation (15–20%)
• Support the Head of People in preparing and submitting recurring compliance filings (EEO-1, VETS-4212, ACA, and other applicable State and Federal reports).
• Maintain accurate digital personnel files and ensure documentation is completed and properly stored.
• Track compliance training completion, policy acknowledgments, and required certifications.
• Support audit readiness by maintaining data accuracy and preparing documentation on request.
1. HR Operations & Continuous Improvement (5–10%)
• Own and improve HR Operations workflows within your remit, maintaining clear process documentation.
• Identify and flag operational gaps or process inefficiencies, and recommend practical improvements.
• Collaborate with the People Operations Support Specialist and People Partners through the ticketing system to fulfil data and reporting requests.
• Support the broader People team on projects and systems implementations as the company scales.
1. Immigration Administration (5–10%)