Surveillance Operator (Overnight)

POSITION SUMMARY:

As an Overnight Surveillance Operator at Nemacolin's luxury resort, you will be responsible for maintaining a safe and secure environment for guests and associates by controlling and operating the central communication system, as well as partaking in any auxiliary patrol or event roles if requires. Overnight shift hours are from 10pm to 6:30am. A $1 shift differential will be added to the hourly pay rate during this shift.

ESSENTIAL FUNCTIONS:

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

• Guard property and personnel against theft, vandalism and illegal activities through proactive camera monitoring of the property.
• Answers phone calls and communicates with security personnel as necessary.
• Observes departing personnel to guard against theft of company property via bag checks.
• Records data regarding accidents/incidents and conducts investigations.
• Follows established procedures for handling emergencies.
• Fire/hazard detection and prevention.
• Collaborates with resort leadership, security department and any outside entities as approved by VP of IT & Security.
• Other job duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• High School education required.
• Previous security experience is a plus.
• Ability to stand/sit up to 8 hours at a time.
• Must be able to speak the English language fluently.
• Must possess good written and verbal communication skills, good organization skills, and the ability to work in a stressful environment.
• Must be able to work a variety of shifts – including holidays, weekends, evenings, nights, etc.
• Computer/ email Skills
• Must participate in a resort provided hospitality security officer certification program and obtain a passing score within 60 days of hire.

These skills and abilities are typically acquired through the completion of a high school diploma or equivalent, as well as previous experience in a security setting.

This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and/or members of management. It reflects management’s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

 

Begin a Meaningful Career at Nemacolin

At Nemacolin resort in Pennsylvania’s Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers.  Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement.

Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning.

Growth & Development

• Paid training and structured onboarding
• Hands-on learning and cross-department opportunities
• Clear pathways for advancement and internal promotion
• Recognition through individual and team honors

Benefits & Everyday Perks

• Competitive hourly wages and attractive 401(k) program
• Medical, dental, and vision coverage for eligible associates
• Paid time off and holiday compensation
• Discounted associate meals and uniform services
• Savings across resort dining, retail, spa, and activities
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

A role at Nemacolin opens the door to skill-building, meaningful relationships, and a future shaped through experience and opportunity.

Bring your passion. Grow your career. Create Real Life Magic.

About Nemacolin

A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every gue