Retail Occupancy Planning Lead

Job Title

Retail Occupancy Planning Lead

Job Description Summary

Retail Occupancy Planning Lead will partner with space planning team and CRE Strategy team to align strategy and tactical planning efforts. Manage a team of professionals to provide best-in-class Space & Occupancy Planning that will manage supply, capacity, and demand of the assigned client’s global portfolio of space.

Job Description

•Direct the overall planning and development of new spatial activities and the activities of current projects and programs•Work closely with peers on the account leadership team, other service lines, and client representatives regarding proper staffing, future projects, and maintaining proper client relationships•Prepare operational presentations and reports illustrating Space pipeline, progress, challenges, opportunities, and recommendations. Conduct meetings with clients, Space team members and cross-functional account members to inform, consult, request action, and seek approval with internal and client stakeholders. •Ensure compliance with core program standards - all C&W tools, processes, templates, and outputs standardized and customized to the client•Demonstrate proactive solutioning through root cause analysis, solution development, evaluation of options, and alternatives and recommendation of the best course of action for projects, processes, and overall program operations•Collaborate with IFM, PDS, and client RE leadership for alignment and day-to-day operations.  Recommend adjustments to processes when misalignment is identified•Make recommendations to enhance operational efficiency and service delivery. Direct development of program tools and deliverables, which accomplish recommended solutions.•Oversee the creation and maintenance of playbooks, templates, and tools•Coach the team in providing effective space planning solutions and move management delivery for all project types (expansions, relocations, consolidations, refreshes); client relationship management; vendor relationship management; talent management; and resource utilization•Direct the development of planning proposals, site assessments for space efficiencies, utilization metrics, and supply and demand studies•Direct the delivery of project activities, including relocations, restacks, renovations, and consolidations•Establish goals and objectives with timetables for the organizational unit and sub-units supervised•Develop, present, and maintain headcount budgets, forecasting, and gearing ratios•Possess strong analytical skills and the ability to develop conclusions and recommendations•Maintain a working knowledge of CAFM software, space management systems, and relational database functionality•Demonstrate proficiency in architectural and engineering drawings, concepts, and design•Have experience in managing projects of varied scope and complexity•Be proficient in Microsoft Office Suite software applications•Have excellent customer service and interpersonal relationship skills•Work independently and as part of a team•Build strong relationships with internal and external partners to deliver effective services •Have strong oral, written, and presentation skills•Assume ownership of requests to ensure successful completion•Pay strong attention to detail and quality•Handle concurrent projects with minimal supervision and direction

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors su