Senior Category Manager - MRO

Company: Gerber Collision & Glass

WELCOME TO GERBER COLLISION & GLASS
 
Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! 
 
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. 
 
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
 

Job Description:

Job Summary:

The MRO Senior Category Manager is responsible for developing and executing strategic sourcing and procurement strategies for spend related to Shop Operations + Maintenance, Repair, and Operations (MRO) supplies and other related category suppliers. This role focuses on enhancing operational reliability and cost efficiency, while ensuring quality and safety across all facilities supporting Gerber Collision Centers and other Boyd Group companies. The position requires strong supplier management, negotiation skills, and deep market knowledge in Shop Operations + MRO products and services.

Subcategories included in Shop Operations + MRO category include, but are not limited to: Shop Supplies, Shop Equipment (welders, paint booths, etc.) and services.

Key Job Responsibilities

Category Strategy Development: Design and implement comprehensive sourcing strategies for Shop Operations + MRO supplies, considering market trends, supplier capabilities, and regulatory requirements. Continuously assess the category’s alignment with operational goals and cost reduction initiatives. Supplier Relationship Management: Build and maintain robust relationships with key suppliers and vendors. Lead supplier qualification, performance evaluation, and continuous improvement efforts in partnership with Boyd Operations and Continuous Improvement teams to ensure timely delivery and quality of Shop Operations + MRO products. Contract Negotiation & Management: Negotiate pricing, contractual terms, and service level agreements with suppliers to secure favorable terms that support both operational needs and cost objectives. Ensure contracts adhere to internal standards and industry regulations. Market Analysis and Benchmarking: Conduct regular market research to identify emerging trends, supply risks, and opportunities within the MRO sector. Utilize competitive benchmarking to inform supplier selection and negotiation strategies. Gain a deep understanding of the category market providing expertise to leadership and operational stakeholders. Collaboration & Stakeholder Engagement: Work closely with internal teams including Facilities Management, Direct Procurement, Operations, Continuous Improvement and Finance to align procurement strategies with business needs. Facilitate communication to ensure procurement activities support overall operational efficiency and cost reduction goals. Inventory & Cost Optimization: Oversee strategies for inventory management, demand forecasting, and cost optimization of MRO and Shop Operations supplies. Implement measures to reduce carrying costs and minimize supply chain disruptions. Risk Management & Quality Assurance: Identify and mitigate supply risks related to MRO and Shop Operations products and services, including quality inconsistencies and supply interruptions. Develop and enforce quality control frameworks with suppliers to maintain high safety and performance standards. Performance Measurement & Reporting: Establish key performance indicators (KPIs) to monitor supplier performance, cost savings, and process improvements. Prepare regular reports and dashboards to inform senior management on category performance.

Education and/or Experience Required (including certifications)

• Bachelor’s or Master’s degree in Supply Chain Management, Business, Engineering, or a related field.

• 5+ years of procurement experience with a focus on MRO categories, preferably in a complex, multi-site organization. Experience managing other spend categories is a plus.

• Demonstrated success in strategic sourcing, supplier negotiation, and cost optimization for MRO and Shop Operations categories.

• Knowledge of Procurement tools and technology (preferably Workday) and ability to operationalize outcomes of Procurement activities via buy channel enablement and compliance management.