PEER MENTOR PROGRAM LEAD

Job DetailsJob Location: Opportunity Center Parkside - Philadelphia, PA 19131Position Type: Full TimeSalary Range: $48,000.00 - $52,000.00 SalaryPOSITION PURPOSE

The purpose of the Peer Mentor Program Lead is to act as the site lead for the First Step Act/reSTARt Peer Mentoring Program throughout the Goodwill of Southern NJ and Philadelphia territory.  It is the responsibility of the Peer Mentor Program Lead to coach and support Peer Mentors, as well as monitor their engagement and compliance.  The Peer Mentor Lead will act as a Liaison to the Peer Mentor Manager.  The Peer Mentor Program Lead is responsible for ensuring positive outcomes for participants enrolled in the program.

The Peer Mentor Program Lead will be supervised by the Director of Mission Services/FSA reSTARt Project Manager and will exercise functional supervision over peer mentors.

SPECIFIC DUTIES

Knowledge of current best practices in the delivery of re-entry services.
Knowledge of and the ability to interpret human behavior and basic knowledge of effective behavior management techniques.
Responsible for meeting or exceeding performance standards set by the agency and funding partners.
Provides required documentation and reporting to appropriate staff, agency, and funding sources for all services and activities in his/her/they/their area of responsibility.
Ensures the area of responsibility follows all regulations and requirements.
Implements established policies and procedures.
Model professional peer leadership by setting expectations and reinforcing standards.
Exemplify appropriate boundaries, accountability, and professionalism within the peer mentor model.
Assist with organizing and developing training manuals, a reference library, assessment and evaluation procedures, supplies, and other needed educational materials.
Facilitating education sessions regarding the peer mentor model for workforce development staff, partners, and the community.
Develop and implement a recruitment strategy for potential peer-mentee candidates.
Assist in the development of a sustainability plan for the peer mentoring program.
Ability to create and deliver interactive mentoring activities while ensuring all activities are in accordance with grant/contract requirements.
Ensure mentor-participant relationship, meeting frequency and program fidelity are adhered to by the peer mentor.
The ability to develop and maintain positive working relationships with our partners, other staff, funders, and community members.
Ensures that information and files are maintained in various formats in accordance with applicable laws, standards, and regulations.
Thorough knowledge of designated service areas, principles of reentry and mentoring, principles of customer service, and all grant requirements and regulations.
Ability to communicate effectively, both verbally and in writing, with staff, partners, funders, and the community served.
Conducts intakes and provides direct services, as needed, to individuals seeking assistance.
Attend all the training required.
Vision and hearing corrected to within normal limits.
Ability to work a flexible schedule, including nights and weekends.
Ability to perform light or medium duty work, including occasional bending, stooping, stretching, pushing, and pulling for up to 8 hours a day.
Ability to carry up to 15 lbs. occasionally (material handling equipment will be used to minimize effort when practical).
Must follow company policies and safety procedures as well as assure that customers/clients/staff under his/her/they/their supervision follow the same.
Responsible for other duties as assigned or identified, for the benefit of Goodwill, Mission Services, or Peer Mentor Program.

Benefits Overview:

Benefit eligibility is tied to whether you are a full-time employee or part-time employee. 

Full-time employees, after satisfying the new hire waiting period, are eligible for Medical, Prescription, Dental, Vision, Life, Accidental Death & Dismemberment, Short-Term Disability, Long-Term Disability, PTO/Holidays, Discounts, Credit Union, Voluntary Benefits, and Mylo. 

Part-time employees scheduled to work between 30 and 37.5 hours per week, after satisfying the new hire waiting period, are eligible for Medical, Prescription, PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo. 

Part-time employees scheduled to work less than 30 hours per week, after satisfying the new hire waiting period, are eligible for PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo. QualificationsJOB QUALIFICATIONS

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Demonstrate strong written and verbal communication skills, including pub