Senior Manager, Commercial Operations - Job ID: CO2025

Ascendis Pharma is a dynamic, fast-growing global biopharmaceutical company with locations in Denmark, Europe, and the United States. Today, we're advancing programs in Endocrinology Rare Disease and Oncology.

Here at Ascendis, we pride ourselves on exceptional science, visionary leadership, and skilled and passionate colleagues.

Guided by our core values of Patients, Science, and Passion, we use our TransCon® drug development platform to fulfill our mission of developing new and potentially best-in-class therapies to address unmet medical needs.

Our culture fosters a place where skilled, adaptable, and highly resourceful professionals can truly make their mark. We offer a dynamic workplace for employees to grow and develop their skills.

The Senior Manager, Commercial Operations is responsible for the execution of all commercial tactics requiring copy review, production, and fulfillment, ensuring that all tactical plans are implemented in compliance with promotional guidelines as well as all internal and external regulations.

• Manage the deployment of tablet assets (promotional materials) for the US Field Force

• Manage print production of US promotional materials by outside agencies, printing companies, and other suppliers to ensure the highest quality of work at a competitive cost.
• Manage and administer activities of third-party inventory warehouse/fulfillment service.

The position will be based in Princeton, NJ and will report directly to the Vice President, Commercial Analytics & Operations.

 Key Responsibilities                                                                                                                            

• Manage and partner with IT on updates to the MLR system – VEEVA PromoMats
• Troubleshoot VEEVA PromoMats system and develop processes around continuous improvement.
• Develop the promotional guidelines in partnership with Legal, Regulatory Affairs and Compliance
• Enforce review requirements so that reviewers have specified timeframes for thorough reviews as well as all references and background documents to accompany materials.
• Ensure the successful and timely review, approval, documentation, and deployment of in scope materials (promotional, medical, corporate communications, and investor relations). Additionally, ensure the ordering, warehousing, stocking and delivery of materials and reprints.
• Facilitate PRC (Medical, Legal, Regulatory) content review meetings, create agendas at direction of Chair, update status reports, communicate and facilitate progress to gain approval.
• Develop and initiate PRC role based VEEVA PromoMats training in conjunction with IT Services
  
• Create and publish PRC meeting minutes and ensure follow up actions are documented will be key.
• Interact with all stakeholders including cross functional partners (Medical, Legal, Regulatory) and senior management.
• Provide proactive support of business needs, maintaining a flexible and dynamic support team.
• Relationship management with fulfillment warehouse ensuring proper inventory to meet business needs. Development of digital asset management (DAM) platform.
• Identify opportunities for improving operational efficiency and filling business gaps and work with commercial stakeholders to tackle.
• Management of production-related outside agencies/suppliers
• In partnership with Regulatory, manage the job flow process from initial internal review of projects through OPDP submission, print production, and final distribution to field force.
• Manage vendors to accomplish daily operations and ensure cost efficiency.
• Manage VEEVA PromoMats process and ensure compliance with all federal and internal standards.
• Independently resolve print production issues with printing companies & agencies, including pricing and scheduling negotiation. Use expertise and discretion to instruct printing companies in finalizing production details of materials (job specs, quantities, timelines, distribution)
• Manage outside agency/supplier production services (receive/approve spec sheets, ensure timeliness of disk releases, recommend changes to job specs/layout redesign as appropriate, ensure SOP adherence and compliance with usage rights of graphic images, trademarks, etc.
• Review printer proofs from a technical perspective and issue final approval to proceed to print.
• Manage third party inventory warehouse fulfillment services (field force online ordering system, rework inventory with new components/new labeling, prepare/revise kits, schedule auto shipments to field force)
• Direct assigned agencies on the development and timely deployment of tablet-based assets; problem solve technical challenges.
• Independently manage all u