AVP, Supervisory Controls Governance

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The AVP, Supervisory Controls Governance & Change Management will lead the ongoing maintenance and maturation of the Supervisory Controls Management framework across the Supervision organization. This role is responsible for control governance, documentation management, change management coordination, audit and compliance testing readiness, issue management, and risk/control mapping across the organization.

This leader will partner closely with Supervision business line leaders, Compliance, Internal Audit, Compliance Testing, and Risk to ensure supervisory controls are clearly documented, appropriately owned, effectively maintained, and supported by strong governance and reporting routines. The role will also represent Supervision in key governance forums, coordinate change impacts, and provide leadership with regular readouts on the health of the control environment.

We’re looking for a thoughtful and highly organized leader who can bring structure to a complex control environment and build strong partnerships across Supervision, Compliance, Risk, Internal Audit, and Compliance Testing. The ideal candidate combines sound judgment, strong execution, and a practical understanding of control frameworks, documentation governance, issue management, and regulatory change. This person should be comfortable operating at both a strategic and hands-on level—shaping the program while also ensuring the details are right.

Responsibilities

• Own and maintain the supervisory controls framework, including inventories of control ownership, Written Supervisory Procedures (WSPs), user guides, supporting procedures, and related documentation.

• Establish and execute routines to ensure documents are reviewed, updated, approved, and communicated as processes, controls, or regulatory expectations change.

• Drive change management activities tied to process, policy, system, and procedural updates, ensuring impacts to controls, documentation, training materials, and governance routines are identified and addressed.

• Represent Supervision on control, governance, and change-related committees; prepare materials, communicate key decisions and action items, and cascade relevant updates across the organization.

• Produce regular reporting and leadership readouts on control framework health, documentation status, change activity, audit and testing readiness, open issues, and management action plan progress.

• Own the audit and compliance testing calendar and lead readiness routines in advance of planned events.

• Partner with business line leaders before, during, and after audits and testing engagements to assess readiness, coordinate responses, support walkthroughs and evidence collection, and manage acceptance of findings.

• Support the development of practical, well-scoped management action plans and oversee ongoing tracking, monitoring, and reporting through closure.

• Maintain risk and control inventory records, including PRC / CSA records, within the centralized risk system, ensuring risks, controls, procedures, and owners are mapped accurately and remain current.

• Identify control gaps, documentation inconsistencies, or governance weaknesses and recommend pragmatic improvements to strengthen the overall supervisory control environment.

• Lead, coach, and develop direct reports, establish priorities across the team, and create a disciplined operating cadence for recurring governance and readiness activities.

What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements

• 7+ years of experience in financial services, with experience in supervision, compliance, risk, controls governance, internal audit, operational risk, or a related discipline.

• Experience maintaining or enhancing a control framework, governance program, or documentation environment in a highly regulated setting.

• Experience supporting internal audits, compliance testing, regulatory exams, or similar review activiti