Patient Services Coordinator - Veterinary Teaching Hospital

Online applications must be received before 11:59pm on:

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

284F-YN_CS_NPS - Patient Services Coordinator

Business Title:

Patient Services Coordinator - Veterinary Teaching Hospital

Employee Type:

Classified

Position Details:

The Opportunity:

The Patient Services Coordinator serves as a primary contact and liaison between general public, clients, referring veterinarians and Veterinary Teaching Hospital personnel. This position coordinates patient care needs through scheduling patient appointments, triaging patient telephone calls to medical staff, registering patients, providing point-of-service admission, maintaining patient records and assembling patient charts, initiating and processing patient charge documents, and other general service support.

Current Vacancies:

Patient Services Coordinator – Agricultural Animal & Theriogenology Services: This position coordinates the patient care needs of clients within the LA Theriogenology services and oversees the day-to-day operation of the unit.

Patient Services Coordinator - Small Animal Surgery: This position coordinates the patient care needs of clients within the Small Animal Surgery services and oversees the day-to-day operation of the unit.

Additional Information:

This is a full time (100% FTE), permanent position. This position is overtime eligible.

Monthly Salary:

$3,665 - $4,882 | Range 41 (Steps A-M) | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits:

WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For a more detailed summary of benefits offered by WSU for classified staff visit:  https://hrs.wsu.edu/wp-content/uploads/2024/12/2025-Benefit-Overview-for-Civil-Service.pdf.  Find total compensation here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/.

Required Qualifications:

• High school graduation or equivalent AND three years of general office experience or two years of office or customer service experience in a healthcare setting; OR equivalent education/experience.

Preferred Qualifications:

• Experience working in veterinary clinic/setting.

• Experience providing coordination and support activities to clients and clinicians.

Department Link:

https://hospital.vetmed.wsu.edu

Area/College:

College of Veterinary Medicine

Department Name:

Veterinary Teaching Hospital

City, State, Zip:

Pullman, WA 99168

Application Instructions:

Applicants must upload the fol