CUSTOMER SERVICE MANAGER OF ICE & WATER TECHNICIANS - PHOENIX, AZ

 

• Schedule:            Monday - Friday 
• Requirement:      Must demonstrate experience in technical/diagnostics with analytical ability to diagnose problems

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

 

About Canteen:

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. 
 
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation.  Together, we’ll continue to transform our industry. 

Come for the job, stay for the career. We are Canteen.

Job Summary:

The Customer Service Manager of Ice and Water Technicians will develop a team who perform hands-on diagnostics, troubleshooting,  repair mechanical issues, technical issues with water and ice machines.

Responsibilities:
Scheduling and routing jobs for Ice & Water Technicians
Ability to read parts lists, equipment schematics and part breakdowns
Optimally and accurately communicate via email, in-person and telephone

Requirements:
Must have technical/diagnostic ability along with analytical ability to diagnose problems above basics
Capability to explain sophisticated technical information in a clear and understandable manner
Ability to work without supervision
Excellent customer service skills both verbal and written
Ability to multitask and thrive within a fast paced, team environment

Associates at Canteen are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

 Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits.

 

About Compass Group: Achieving leadership in the foodservice industry
 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other