Field Service Representative

Inizio Engage is building a nationwide team of Field Service Representatives. This is an excellent entry-level role in the healthcare and pharmaceutical industries. The team will be dedicated to providing services to Inizio’s client.  

We are seeking performance-driven, proven, ambitious, and competitive sales professionals who are willing to put forth discretionary effort to go the extra mile.  

This is your opportunity to join Inizio Engage and represent a top biotechnology company! 

 Our Benefits:    

• Competitive compensation  

• Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions  

• Employee discounts & exclusive promotions  

• Recognition programs, contests, and company-wide awards  

• Exceptional, collaborative culture  

• Best Places to Work in BioPharma (2022, 2023, & 2025)  

• Certified Great Place to Work (2022, 2023, 2024 & 2025) 

What will you be doing?   

• Support ongoing brand initiatives including transition from retail to specialty pharmacy partners, broadening brand awareness by fulfilling basic office needs that reinforce product acquisition with healthcare settings.  

• HCP engagement will involve probing, answering questions where physician is currently sending scripts and why potential benefits of a new approach where to find supply  

• Maintain an expert understanding of the Product, access landscape, patient education, consumer education, and factors influencing the market environment. Understand and use only approved promotional materials to support marketing message.     

• Maintain an in-depth and knowledge of related disease state and market dynamics, quality programs, health information technology, care trends or other account-specific considerations that allow engagement in meaningful dialogue and adding value when calling on customers.     

• Implement the strategic call plan to exceed goals for assigned geographies.      

• Exhibit territory knowledge through customer analysis, including analyzing previous customer interactions and available data to maximize effectiveness of each call, and based on that information, tailoring a unique sales approach for each Target office.     

• Collaborate with a range of colleagues to prioritize opportunities at a local level, across channels, and develop/implement the strategy for targeted accounts.     

• Ensure that provider understands the benefits of utilizing the specialty pharmacy networking at the local level to support patient access to care    

• Employ interaction techniques, including pre-call planning, opening, presentation focus and productive questions, issue identification and call summary.     

• Customize the delivery of sales messages to align with known customer needs.      

• Share information on approved support resources.     

• Complete all call reporting responsibilities following current procedures (based on scope of SOW).     

• Balance needed study and certification time, during off-territory hours, required to learn medical, product and policy information, and to maintain supplies, equipment, and records.     

• Prepare for and participate in all required field meetings and training classes at local or remote locations.    

•  Complete all required Compliance training within timelines set by client    

What do you need for this position?   

• Bachelor’s Degree preferred   

• Minimum 2 years of relevant experience such as:    

• Pharmaceutical Sales Experience    

• Medical/Medical Device Sales Experience    

• Professional Sales or Promotional Activity    

• Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service or Account Management    

• Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT)    

• Educator (e.g., Teacher, Principal)