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Sr. Business Systems Analyst

West Pharmaceutical Services
United Statesfull_timeVerifiedPosted 5 Nov 2025

About the role

 

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

 

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

 

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

 

This is an onsite position requiring the team member to be onsite 5 days a week. No relocation is provided for this opportunity. 

Job Summary

Responsible for the development and maintenance of Business Intelligence applications for local operations. Reports directly to the Engineering Manager. Provides a link between the Operations team and the technology required to extract insights from business data. Works with business unit managers and functional leads to define and develop relevant and reliable BI solutions and ensures that they are scalable, well-documented, tested, and trained.

Essential Duties and Responsibilities

  • Designing and implementing Business Intelligence (BI) solutions throughout the organization.
  • Establishing and developing relationships with key internal stakeholders to understand the distinct BI needs across all business departments and support the service delivery.
  • Building and preserving productive relationships with a broader business network, IT associates, and vendors, while addressing and resolving potential issues.
  • Aiding in the creation of a uniform approach towards the execution of BI projects.
  • Overseeing multiple BI projects, ensuring smooth progression from inception to completion.
  • Offering maintenance services for existing BI solutions and serving as the primary escalation point for issues related to BI projects.
  • Bridging the gap between business necessities and technical considerations, negotiating solutions, and encouraging creativity when feasible.
  • Contributing to the ongoing growth and delivery of BI services, inclusive of projects, while ensuring constant protection and security of business data.
  • Define and translate business rules and processes into S4 Hana data solutions 
  • Lead projects impacting data integration for manufacturing KPI’s 
  • Providing guidance, templates, reporting and instructions to Supply Chain, Operations, Quality, Warehousing and Finance regarding the required maintenance of Master Data and transactions. 
    • E.g. Tier meeting dashboards, reports such as OEE, scrap, sales & absorption
  • Supporting equipment interfacing needs.
    • E.g. Intouch & Edart MRP’s
  • Supports and continuously improves procedures and processes related to but not limited SAP S4 Hana & Power Bi. 
  • Other duties as assigned.

Additional Responsibilities

Education

  • Bachelor's degree in computer science, business or related field; or equivalent work experience.

Work Experience

  • Related SAP & Power BI Work Experience: Minimum 5 years of experience 
  • A minimum of 5 years’ experience in a Business Analyst role or a similar position with relevant experience.

Preferred Knowledge, Skills and Abilities

  • Experience in delivering or managing BI projects.
  • Familiarity with high-volume manufacturing operations.
  • Proven ability to manage multiple projects simultaneously, demonstrating excellent multitasking and prioritization skills.
  • Proficiency in translating technical language into comprehensible terms.
  • Experience in implementing, configuring, and testing BI solutions.
  • Experience in developing within the Microsoft Power Platform environment, with a focus on Power BI, Power Automate, and Power Apps.
  • Working knowledge of Microsoft Power BI Desktop, management of Microsoft Teams groups, OneDrive storage, and Microsoft SharePoint.
  • Proficiency in using Microsoft 365 appli

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Company

West Pharmaceutical Services

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