Senior Director of Quantitative Survey

OVERVIEW:     

Guidepoint’s Survey team is seeking a Senior Director of Quantitative Survey to lead and scale our global survey operations. The Senior Director will oversee a global team responsible for delivering custom quantitative survey solutions across all client industries and regions, ensuring high-quality execution and strategic alignment with business objectives. 

This leader will drive revenue growth through operational excellence, client engagement, and innovation in quantitative survey research. We’re looking for a commercially minded, operationally strong leader who thrives in a fast-paced, high-growth environment and can bridge strategy, execution, and client success. 

This is a hybrid position based out of our New York City headquarters.   

What You'll Do:  

Oversee the Design and Execution of Quantitative Surveys 

• Develop and implement scalable, efficient quantitative survey strategies aligned with business objectives. 
• Oversee the design and execution of survey projects across a diverse global client base, ensuring timely and high-quality delivery. 
• Maintain, grow, and diversify Guidepoint’s survey panel to strengthen data quality, respondent reach, and engagement. 
• Identify research objectives, target populations, and sampling methodologies. 
• Manage survey design tools and data collection systems (Qualtrics, SurveyMonkey, Sawtooth). 
• Ensure data quality and operational rigor through consistent process improvement. 

Manage a Team of Quantitative Surveyors 

• Lead and manage a global team of quantitative survey professionals. 
• Provide training, mentorship, and professional development opportunities. 
• Assign and delegate projects while monitoring team performance and productivity. 
• Foster a collaborative, high-performance culture that values innovation and accountability. 

Drive Revenue, Client, and Cross-Functional Collaboration 

• Partner with Sales and Client Service teams to expand survey adoption across Corporate, Institutional, and Consulting clients. 
• Engage with clients to identify opportunities for growth, renewals, and upsells. 
• Collaborate with Marketing, Product, and Operations to integrate surveys into broader business strategies and improve delivery. 
• Prepare proposals, set project budgets, and maintain strong client communication to address technical, operational, and billing needs. 
• Work closely with leadership to position the Survey business as a key driver of Guidepoint’s revenue growth. 
• Engage with vendors and stakeholders to implement process improvements that enhance client satisfaction and operational efficiency. 

Manage Survey Budgets and Resources 

• Develop and manage survey budgets and resource allocation. 
• Monitor and control expenditures to maintain operational efficiency. 
• Secure and manage funding for research projects. 

What You Have:  

• 8+ years of experience in a leadership role within market research or a related field. 
• Strong understanding of quantitative research methodologies and their application in business strategy. 
• Proven success managing and scaling survey teams globally. 
• Experience with survey tools such as Qualtrics, SurveyMonkey, or Sawtooth. 
• Excellent analytical, problem-solving, and project management skills. 
• Strong commercial mindset with the ability to align research and revenue goals. 
• Exceptional leadership, communication, and presentation skills. 
• Advanced degree in market research, business, or related field preferred. 

What We Have: 

The annual base salary rang