Patient Account Assistant

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health
Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture.  Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.
We are searching for a highly motivated and organized Patient Account Assistant to assist with providing seamless, high-quality care to patients enrolled in the Equip eating disorder program through administrative duties like patient account creation. The ideal candidate will be highly organized, responsible, and motivated to complete required tasks in a timely manner. This is a part-time, remote position, with hours varying between 10-20 hours per week.
Temporary role - 3 to 6 months

Responsibilities:

• Create timely and accurate patient accounts for enrolling patients in Equip program (e.g. LabCorp, Quest, and Dosespot)
• Enter patient information and data into EHR and corroborating database C
• over other administrative tasks (for example, record faxing and obtainment, data entry) when needed
• Support patient care by sending, receiving and uploading necessary documents to the patient chart (for example ROI, consents, etc)  
• Uploading documents to the patient chart as requested by Practice Management Leadership
• Support the Practice Management leadership team with administrative asks around collecting data and updating necessary information into databases

Requirements:

• Highly organized, motivated, skilled administrator
• Strong communicator, team-player, and collaborator
• Able to maintain a high level of patient confidentiality
• Strong computer skills and familiarity with electronic medical records, Google Suite, Excel/Google Sheets, and Docusign
• Flexibility and willingness to chip in to help the team accomplish tasks when needed

Bonus:

• 1+ year experience in an administration role, ideally in healthcare
• Passion for and knowledge of mental health and eating disorder treatment and expanding access to treatment
• Experience working in entrepreneurial settings, especially in health care
• Experience in front desk, reception, and/or clinic administration

Compensation and Benefits: 
Equip offers competitive compensation and benefits programs as well as, career development opportunities, and exciting team retreats to ensure community and connection.  The Talent Acquisition team will provide candidates with our benefit guide and share compensation information beyond posted bands. Below we have highlighted a list of some of our most popular benefits.
 Short and long term incentives, including yearly bonus potential Remote work from home Flexible PTO & Leave programs Health, dental, and vision insurance  Wellness and reproductive care programs 401k retirement savings plan Home office set-up stipend Co-working monthly stipend
Equal Employment Opportunity:
At Equip, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sexual orientation, gender identity, gender expression, familial status, age, weight, disability and/or any other legally protected classification protected by federal, state, or local law.