GENERAL SERVICES SUPERVISOR

Posting number: 2401420

Department: OPERATIONS

Division: 3925 - RAIL TRANSIT CUSTODIAL SERVICES

Job classification: GENERAL SERVICES SUPERVISOR

Posting type: Open

Categories: Facility Management, Custodial

Summary

Supervises personnel engaged in custodial and other building maintenance services for various Metro locations.

Examples of duties

• Plans, creates and monitors custodial maintenance work for various Metro locations

• Travels to various Metro facilities to monitor work performance of subordinates

• Oversees provision of routine repairs and general maintenance of buildings, office equipment, and furniture

• Recommends and schedules repairs of equipment, furnishings, and facilities

• Maintains inventory of custodial supplies and equipment

• Prepares reports, correspondence, purchase verifications, and data for budget preparation

• Provides safety training to staff

• Inspects work in progress and completed projects

• Utilizes a computer-based information system to process work orders, incidents, timesheets, and material requests

• Supervises, trains, and motivates a multi-skilled staff in a variety of locations; conducts performance evaluations

• Accounts for subordinates and personal compliance with all of Metro's safety rules, polices, and procedures

• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelor's Degree in Business Administration or related field preferred

Experience

• Three years of relevant experience performing building maintenance or custodial work with a minimum of one year of experience working in a lead or supervisory-level capacity in building maintenance or custodial work

Certifications/Licenses/Special Requirements

• Valid California Class C Driver License
• Must have completed or be able to complete Metro's pre-supervisory training within probationary period
• Exposure to weather and physical hazards
• Frequent travel to other Metro locations
• Must comply with all California Occupational Safety and Health Administration (Cal/OSHA) regulations and utilize approved safety equipment and personal protective gear including, but not limited to, respirators, eye, and hearing protective devices (HPD), if and when required
• May be assigned to work varied shifts and weekends

Supplemental information

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices of building maintenance and custodial work
• Tools, equipment, and supplies utilized in maintenance and janitorial work
• Safety procedures related to building maintenance
• Principles of supervision
• Applicable business software applications

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Planning, organizing, and monitoring custodial maintenance activities
• Determining strategies to achieve goals
• Analyzing situations, identifying problems, and recommending solutions
• Exercising sound judgment and creativity in making decisions
• Quick and sound decision making
• Communicating effectively orally and in writing
• Preparing reports and correspondence
• Interacting professionally with various levels of Metro employees and outside representatives
• Supervising, training, and motivating subordinates

Ability to (defined as a present competence to perform an observable behavior or produce an obs