Executive Assistant
CVS HealthAbout the role
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
This is an exciting opportunity to provide executive administrative support to CVS Health. The ideal candidate will be a motivated, self-starter with exemplary planning and time management skills as well as the ability to work with limited direction and supervision. The selected candidate will be instrumental in management of a complex calendar, tracking key deliverables and leading the coordination of travel and expenses. This candidate must have superior written and verbal communication skills and an ability to interact with professionals at all levels of the organization while maintaining confidentiality and exercising discretion. The candidate must be highly proficient with Microsoft Office programs including Outlook, Word, Excel, and have advanced knowledge of PowerPoint. The ideal candidate will have the ability to be flexible with their schedule, accommodating additional overtime hours as necessary to meet business demands.
Responsibilities:
- Proactively managing/coordinating daily schedule/calendar, contacts, travel arrangements, meetings (internal and external), conferences, and seminars.
- Arranges and schedule numerous meetings; maintain and update calendar; determine importance of meeting requests and schedule; accordingly, demonstrate flexibility, serve as first-line of defense with the high volume of communications of phone and email.
- Review daily meeting details to ensure agenda, time-zone sensitivity, pre-read, and briefing are included, and required participants have accepted at least 48 hours in advance.
- Effectively manage travel plan and logistics, become familiar with executive travel preferences, and execute accordingly. Plan ahead to book flights, hotel accommodations, ground transportation, and arrange meals, etc. Coordinate travel plans with other leaders/support teams as needed. Monitor travel and anticipate changes needed based on delays or other factors.
- Process reimbursement and expense reports in accordance with established policy guidelines; track expenses and follow-up in timely manner
- Provide smooth communication; demonstrate leadership to maintain credibility, trust, confidentiality, and support with senior management staff. Proactively sharing enterprise updates across the organization.
- Responsible for excellence in complex meeting/event preparation (AV, room scheduling, telepresence events, etc.), set-up, and follow-up including preparing presentations/agendas/materials, documenting notes, and coordinating follow-up items to completion, arranging for food/drink.
- Manage general office and administrative tasks, including ordering of miscellaneous supplies, renewing memberships, and subscriptions, managing distribution lists, photocopying, faxing, deliveries, etc.
- Manage special projects as designated and assist other department members as necessary.
- Perform other duties as assigned and assist with special projects as needed.
- Organizational Alignment & Relationship Building: Actively participate in CVS Health’s cross-functional network for Executive Administrative Assistants and be a vibrant participant and value to the community of EAs. Helping to support the community of World-Class EAs by onboard and mentor new EAs and sharing your skill and talents as a back-fill when peers go on holiday.
Required Qualifications:
- 5+ years’ experience in an administrative environment with Executive Assistant (EA) or equivalent experience supporting senior level colleagues and their departments, with expertise in the Microsoft Office Suite.
Preferred qualifications:
- Prior experience supporting CVS executives or executives in a Fortune 10 company.
- Previous experience maintaining executive’s phone, calendar, work, and travel schedules using Microsoft Outlook.
- Strong interpersonal skills, including a professional phone manner and in-person presence.
- Ability to work with and maintain confidential inform
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