Director, Project Management

Company Description

Digitas Health is the Agency of Now: the first global connected-health agency, purpose-built for marketing today. Digitas Health specializes in helping health brands navigate a complex and shifting media environment to create deeper, more relevant connections with their consumer and professional customers.  With offices in Philadelphia, New York, San Francisco, and London, it is a member of the world’s largest healthcare communications network, Publicis Health. As a member of this elite network, Digitas Health is also a member of the Paris-based Publicis Groupe S.A. (Euronext Paris: FR0000130577), the world’s third-largest communications group, second-largest media counsel and buying group, and a leader in digital communications.

Web: www.digitashealth.com | Facebook: www.facebook.com/digitashealth | Twitter: www.twitter.com/digitas_health

Job Description

You will be an account team's production lead the delivery of high-quality deliverables that power client satisfaction, meet our requirements, and balance client and agency economics.

As the Director of Project Management, you will lead a multi-skill (i.e. online and offline) team of project managers. You will oversee project definition, scope monitoring, budgeting & timing at the account level. Career-manages a team of direct reports. You'll report to the Senior Vice President, Project Management.

This is a hybrid role, requiring three days in-office each week. If you are contacted for an interview, your recruiter will discuss specifics with you, inclusive of any necessary reasonable accommodations.

Knowledge

• PM Approach: Ensures that the project management team uses a flexible project management approach
• PM Technical Skills: Leads large teams to bring complex programs/campaigns to completion based on scope and budget. Well-versed in production needs; considered a specialist in multiple channels and understands other mediums well enough to be
• Talent Selection: Shows the ability to hire and retain capable people while encouraging diversity and career development
• SOWs: Accountable for the accuracy of all team SOWs
• Agency process: Develops important operational tools (i.e. team or brand specific processes)
• Grow Talent: Grow mid-level producer talent; handle performance issues
• Client finances: Collaborates (with Business Manager if available) to provide accurate and realistic cost-to-complete estimates and forecasts for assigned projects

Strategy

• Resource allocation: Review all projects across account to resolve resource and skill requirements; guide resource allocation management; ensure the right resources are cast to the need
• Project Plans: Accountable for account-level master project plan creation and management.
• Process improvement: See opportunities to adjust processes for efficiencies
• Quality Control: Structures and leads project status reviews; lead cross-team post-mortem sessions
• Advising: Partners with account/ marketing team to provide directly to client(s) to manage expectations
• Risk Management: Leads large teams to manage risk mitigation plans

Tactics and Execution

• Agency Cost Management: Vigilantly wants to improve both agency services and your partners
• Management: Responsible for the career development of others
• Execution: Prioritizes work in progress (WIP) with production and account teams to pull work forward and break bottlenecks
• Vendors: Point of escalation for vendor management concerns
• Scope Definition: Scopes and estimates complex, multi-channel engagements

Client Relationship

• Relationship: Client-facing lead on issues related to production and project management
• Client knowledge: Understands our client's business and plans projects accordingly
• Accountability: Own vendor/partner relationships
• Problem Solving: Difficult or complex production discussions with client and facilitate resolution
• New Business: Production lead on new business pitches; identify upsell opportunities

Qualifications

• Bachelor's degree required
• Demonstrate progression in level of responsibility within a professional project management environment
• Agency or digital project experience required
• Healthcare experience
• Experience with risk management, change management, communications management
• Have seven years of experience

#LI-Hybrid

Additional Information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our d