Bilingual (Spanish) Truancy Case Manager

Description

Mission: The Link works with youth and young families to overcome the impacts of poverty and social injustice. Our 23 programs provide supportive housing, intensive case management services, and skills development to youth at risk of or experiencing homelessness, sex trafficking and/or involvement in the juvenile justice system. The Link prides itself on its innovative, youth-centered, strengths-based programming for youth and families as well as programs that are co-designed, implemented and overseen by youth.

Position Specifics

• Hiring Salary Range: $23.13-$26.00/hour based on qualifications 
• Job Type: Full-Time, Non-Exempt
• Location: Minneapolis, MN
• Hours/Days: Monday, Tuesday, Wednesday, Friday 8:30-4:30 & Thursday, 10:30-6:30 
• Note: This position requires driving. To be able to drive on behalf of The Link, candidates must have a valid driver's license, have a safe and reliable vehicle, be able to successfully clear a criminal and motor vehicle background check, and maintain personal insurance at the levels of $100,000 Bodily Injury/Per Person and $300,000 Bodily Injury/Per Accident. Job offer is contingent on having these requirements. 

BASIC FUNCTION

The School Matters program increases the educational success rate for Hennepin County students’ ages 12-17 by getting high-truancy youth to re-engage in school and on the path to school success. The program provides Hennepin County youth with intensive one-on-one case management to identify and eliminate barriers to school attendance. Youth are referred to The Link once they have seven or more unexcused absences from school. Case managers use a strength-based approach to work with them and their families to re-engage youth with their education as quickly as possible through individualized action plans and client driven goal setting. Providing bilingual case management services to Latino families will be the primary focus.  

ESSENTIAL FUNCTIONS

Case Management and Youth Advocacy

•  Provide case management services to at risk youth
•  Interview and assess clients to determine barriers, resource needs and other factors related to case planning
•  Connect youth to community resources and activities
•  Support youth in pursuing long-term education and career goals
•  Help and support to the families of youth in program
•  Connect parents to parent services and follow up to encourage participation
•  Provide school support
•  Monitor school attendance and court order compliance
•  Provide necessary transportation for clients according to availability
•  Facilitate groups, activities and service projects for youth
•  Maintains consistent contact with all clients, prioritizing those in need

Administrative Responsibilities

•  Keep updated records of all interactions with clients and any other contacts made on their behalf.
•  Provide on-going monitoring and reporting of client’s progress
•  Reports to supervisor and the County Attorney’s Office in regard to client’s progress

GENERAL RESPONSIBILITIES

• Preserve the integrity of the programs and agency
• Demonstrate commitment to The Link’s mission and vision, and values of equity, diversity and inclusion
• Support the overall growth of the agency
• Maintain positive and healthy relationship with co-workers and other related parties
• Assist where needed as a team player
• Create a safe, respectful, and healthy atmosphere and environment where everyone can grow and learn
• Participate in special projects as necessary
• Attend all meetings and trainings as required
• Maintain positive and professional interactions with clients, co-workers, and all parties involved
• All other duties as assigned 

Requirements

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge and understanding of, and appreciation for, Latinx culture
• Familiarity with other Latinx community-based agencies and services
• Access to reliable personal transportation and the ability to drive participants
• Clean driving record and ability to pass a criminal and motor vehicle background check
• Knowledge of systems navigation within Hennepin County
• High level of attention to detail
• Desire to continuously learn for personal and professional growth
• High level of personal and professional integrity, including ability to protect and maintain confidentiality
• Ability to work effectively with and relate to diverse populations
• Excellent verbal and written communication skills, especially for client