Senior Scrum Master

This role offers a hybrid work schedule; with the flexibility to work remotely two days a week. 

We recommend that you attach relevant certificates to your job application, as we validate certificates, last degree earned, and employment history as part of our screening process. 

At M&T Tech, we’re a team of makers, doers, and builders, working to create the most advanced technology solutions in banking.  We’re not your stereotypical suit and tie bankers: we’re an innovative team of leading tech experts, pushing boundaries, and taking risks.  We’re building an agile team of the most skilled and creative workers to solve complex problems, architect solutions, write high-performance software, and chart our new path, all to make the lives of our customers, and the communities that we serve, better.  Join us and be part of something new as we build tomorrow’s bank, today.

Overview:

Provides servant-leadership and mentorship to multiple cross-functional agile teams through effective application of Agile principles and frameworks including Scrum, Kanban and Extreme Programming (XP).  Strengthens understanding of effective practices, theories and techniques to support continuous improvement.  Educates and coaches teams to create an environment that fosters self-organization, cross-functionality, collaboration, conflict resolution, transparency and continuous improvement.  Visualizes, communicates and radiates team information to keep their work and impediments visible to stakeholders.

Primary Responsibilities:

• Utilize a broad knowledge base of agile practices including user stories, retrospectives, story mapping, Acceptance Test-Driven Development (ATDD), Test-Driven Development (TDD), continuous integration, pairing, information radiators, etc., to help create high performing teams.

• Encourage a continuous improvement culture for individuals within the agile teams, constantly discovering better ways of working, through transparency, collaboration, and retrospectives.

• Curate team-level coaching content used to guide teams regarding agile practices.

• Facilitate meetings with the teams for purposes of idea generation, sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, problem-solving and alignment.

• Help the teams gain transparency into their workflow through appropriate use of information radiators.

• Address blocking issues that are beyond the teams’ authority, or require support from other teams, so the teams remain focused on achieving their goals.

• Work with other Agile Leaders to increase the effectiveness of the application of Agile within the organization.

• Provide mentorship to less experienced Scrum Masters.

• Seek and host a variety of individual and team learning opportunities, such as communities of practice, conferences, meetups, reading and classroom training.

• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.

• Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis.  Identify risk-related issues needing escalation to management.

• Promote an environment that supports belonging and reflects the M&T Bank brand.

• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

• Complete other related duties as assigned.

Managerial/Supervisory Responsibilities:

While not having direct management responsibility, the position manages activities through influence, accountability and ownership, functioning in an agile environment.

Education and Experience Required:

• Bachelor’s degree and a minimum of 4 years’ experience as a member of an agile team, including a minimum of 2 years’ Scrum Master experience, or in lieu of a degree, a combined minimum of 8 years’ higher education and/or work experience, including a minimum of 4 years’ experience as a member of an agile team, including a minimum of 2 years’ Scrum Master experience

• Experience/ability to manage multiple teams

• Demonstrated ability to help struggling teams and coach them into a well performing agile team

Education and Experience Pref